Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

How to check my auction for International site visibility?

It used to be a square to check for visibility in UK. Do not see it anymore. There is indication in help that it should be possible: https://www.ebay.com/help/selling/selling/selling-internationally?id=4132International site visibility and feesIntern...

Buyer's lieing about a returns

I had 4 buyers lie about returns to return items and i had to pay shipping to and back . When i received the items back tested for gold contend emailed eBay with pictures They said if it is what the buyer said would have to refund. Even with 14 days ...

Local Pickup Issue?

I have a large freestanding punching bag for sale of which the base is filled with sand. It's too large/heavy to ship as is and so I specified local pickup only at the time I originally listed it. However, since that time the bag has sold twice to di...

Puerto Rico Buyers

Twice in the past month, I have had buyers from Puerto Rico buy an item and at checkout select FREE LOCAL PICKUP. I had this happen in the past as well from a buyer in South America (Peru) I am in Virginia. Eventually these buyers request to cancel b...

I received more money than listed when I sold my sneaker

Hello, I recently sold my sneaker on eBay. After selling it to a buyer for $250 on the listing, I received $273.75 when I looked at my PayPal. Keep in mind I had listed free shipping. Why had I received more money?

"Changed mind" return case closed, then ended up letting buyer return - how to get final value fees?

I had a buyer who had buyer's remorse and opened a "changed my mind/doesn't fit" return case. Since I don't usually accept returns, especially since it was for something clearly stated in the listing, I declined and closed the case. But the buyer kep...

Buyer retacts bid under suspicious circumstances

I had a buyer do something I have never had happen before. They entered the minimum bid for an item and then about 12 hours later retracted that bid stating as the reason, "entered wrong number." Is this something I should contact eBay over? It just ...

Refund

A buyer has requested a refund on an item due to “arriving damaged”. After the buyer allegedly opened the packaging, they stated there was glass broken inside. Now, I would think you would stop there and file a claim but instead, the buyer continued ...

ebay says seller didn't pay but he did

so i have a issue ebay says a seller has not paid yet but my pay pal says that he did pay im confused because it saif he paid before and now he did not?

Resolved! Buyer said, "If you refund (about 30%) I won't leave you bad feedback." What should I do next time?

When my buyer said, "If you refund me, I won't leave you bad feedback," I gave the partial refund., But what should I do next time?

Questions about 1099

I am confused about eBay/Paypal sending me a 1099 for the sales I've made this year. I have read both eBay's and Paypal's policies and I just wanted to make sure I understood correctly. In order to receive a 1099 you have to reach the 200 sales limit...

Resolved! Any idea what AWACT means?

I had a buyer leave that as positive feedback. I assume it is some sort of social media abbreviation but I am not familiar with it. Curioisty and all that. Anyone?