Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer Can't Figure Out How to Revise Feedback. What do I do?

So I take pride in the fact I have a 100% perfect feedback rating or did until I received a negative the other day. Before I noticed the negative the buyer messaged me asking where their item was saying the shipment was suppose to have arrived. They ...

Selling during the coronavirus pandemic

I have read about people increasing the cost of items, such as hand sanitizer and other items needed during such crisis. Does anyone know the specific rules? I don't want to violate any rules here on Ebay or any other platform. However, I found a pro...

User avatar by Not applicable
  • 3027 Views
  • 19 replies
  • 0 helpful

Bath and Body Works Foam Hand Sanitizer Removed

I received an Ebay email about my hand sanitizers being against policy. Nothing in them said anything about killing the newest virus. Simple verbiage and what was offered. Not over priced, at all. They were removed. I called to ask what was acceptabl...

User avatar by Thrill-Seeker
  • 1778 Views
  • 28 replies
  • 0 helpful

Ebay funds on hold after all the 3 requirements met.

This has been the most bull **bleep** I’ve ever seen from eBay. I have a hold on a $330 item after it’s been delivered for 6 days, I’ve gotten **bleep** feedback, and tracking has been confirmed. I’ve called ebay 5+ times and get the same stupid answ...

Is it just me, or since COVID do we now have more 'Entitled' buyers?

My sales have doubled this spring, thank to retail being closed and everyone bored at home.... but I'm getting a crazy level of new-ish eBay customers that WON'T read the my seller's terms and condition - and then instantly complain about anything & ...

User avatar by Thrill-Seeker
  • 919 Views
  • 27 replies
  • 8 helpful

Sold a music cd and buyer is claiming it's a bootleg cd. Questions about refund and fees.

Hello:I have been a seller, for over ten years, and have never had someone ask for a refund so, in this matter, I don't have much experience. Long story short, buyer is accusing me of selling a bootleg cd which is not the case. Seems to me like the g...

User avatar by Thrill-Seeker
  • 644 Views
  • 19 replies
  • 0 helpful

Do you tell a person why you blocked them from buying?

Just wanted to know if you tell a buyer why you blocked them? I blocked someone due to low ball offer but mostly because of the feedback they left for others. Now they want to know why I blocked them. My tendency is to just ignore the message and lea...

Cancelled by buyer...ebay says refund not complete

Buyer won auction for item on 4/28. Paid on 4/29. Minutes after paying, buyer writes to ask to cancel the order. I cancel the order and refund can't be completed through Ebay because there aren't enough funds in my PayPal account. I add funds the nex...

User avatar by Adventurer
  • 399 Views
  • 1 replies
  • 1 helpful

Reprints

Please stop listing cards in the title and then all the way down in the description you add it is a reprint! Yes I know everyone can’t afford the original card but it is to me to be deceiving and should say reprint directly in the title or eBay shoul...

Duplicate listings

I have came across a seller selling the same item as me which is fine but they have 2 listings for the same item giving them a competitive advantage. I know this is against ebay policy, how do I report the seller? Below are links of the same item in ...

eBay is Failing when it comes to price gouging! They only want Volume seller to make money!

You mean this listing is not ripping people off! These Lysols cost $5.99 ea. They want $60.00 for them. But crooked ass eBay looks the other way because they are a volume seller. eBay is helping volume sellers because they accumulate lots of final va...

Hand sanitizer

So, I've seen the statement that Ebay is removing listings for masks and hand sanitizer due to price gouging but what does this mean for those of us who make cosmetic and bath/body products including hand sanitizer. I make custom scented sanitizer, b...

Item bought Hawaii/Alaska current.

Do I continue to ship there or change to block those destinations. (Havent sent there in while). Should I notify buyer anything as I am not sure how long it would take to get there to Hawaii? or just cancel... at current state). It was set for USPS a...

Gallery URL has '<' or '>'.

Thanks in advance for any advice you may have for me.I've been taking pictures & listing today. All of a sudden on my latest set of pictures, I get this message and it won't allow me to list the item. What does this mean . . .Gallery URL has '<' or '...

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