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Resolved! eBay not delivering on seller protection promises.

Hi,Below is a timeliness of what occurred. We offer free returns and our handling time is one business day. 1. December 4th after 5:00 pm customer purchases item.2. December 5th USPS acceptance scan.3. December 15th next USPS activity recorded moving...

Buyer claims item is damaged - likely he just doesn't know how to setup

This is my first post here. Hope I am doing this right. I sold an enterprise grade Polycom conference phoneBuyer claims it's not working but I had tested it extensivelyBuyer opened a claim saying that "it does not fit" (their conference room) and lat...

Ebay refunded Delivered item with tracking.

Buyer opened a case stated they didn't receive the item. responded with tracking number and status stated delivered. Customer then changed story and said they didn't want it anymore. THEN EBAY FULLY REFUNDED THEM! The tracking number was given, the s...

Refunded buyer due to excessive package delay now wants to repay

A buyer ordered an item 12/5/20 Saturday. I sent it Monday, 12/7/20 USPS priority mail. It was a timely Christmas thing. The buyer filed a request for refund when the package did not arrive by 12/10/20. (Yes, impatient buyer but ....) I refunded on 1...

Buyer opened a case against me.

I've never had a case opened against me from paypal. I received a email from paypal saying there was a case opened against me from one of my customers for "unauthorized purchase". This was just a run of the mill ebay purchase from September 4th for $...

The Holiday Greetings posting thread

Happy holidays to everyone!! I wish to thank everyone who posts on these boards, reads and gives "helpful's" to those who answer and offer support, those who entertain us and those who offer comfort from their hearts. May you have a peaceful, joy fil...

Buyer ask for for a gift card with item

HERES the thing, they're doing it through ebay, they said they're in the military and want me to include a $400 google play card with the shipment and send it to an address in oklahoma, they say they're in the military and want me to include it, but ...

Dropped package off and the tracking still says “Shipping label created, USPS awaiting item”

I sold an old guitar on 12/11, print the label, got the right box, and dropped it off the same day. I dropped it off at my local ups which I always used for eBay for years with no problems. The clerk told me to take a picture of the package to track ...

My Listing hardly find on search result

Can anyone in this forum tell me what to do. My listing hardly find on the search result Thanks

The 2020 Community Holiday Gift Exchange LIKES & DISLIKES Thread

This is the 2020 Community Holiday Gift Exchange LIKES & DISLIKES Thread This is to let your Pal know a bit about yourselfWhat do you collect, your favorite movies, books, colors , food , scents, hobbies, your pets, music, teams, drinks ( coffee , te...

Ever Been Completely Shut Down for a 'Cases Closed Without Seller Resolution' Percentage Above 0.3?

eBay puts out blather to the effect that they understand the uniquepresent difficulties around USPS shipping and won't hold it againstsellers affected by it. Effectively, on the ground this means theypenalize you for it algorithmically, then you can ...

Do customers know the meaning of the word ESTIMATED?

Estimated delivery by Tuesday, Dec 15, 2020 "My order was supposed to be delivered on the 15th." Not AROUND the 15th, but it was supposed to be delivered ON the 15th. I guess people hear what they want to hear, in this case read what they want to rea...

Christmas cards from buyers

You know you must be selling right when a handful of regular buyers send you Christmas cards. Did any of your buyers send you cards this season?

Ebay takes back return labels credited to me for false IND claims

Ebay takes back return labels credited to me for false IND claims from over two months ago. Not only do they take money out of my available funds, but they also charge it to my invoice. So they are trying to take double what was rightfully credited t...

Kyc issue

I am a new seller on ebay.comI have had my ebay account active since 2016. I want to start a new jewelry business on ebay.i want to sell rings,pendants, earring etc..My account is in the process of KYC.I have uploaded all the documents in the correct...