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eBay Internal Memo on Ethics - Conversation with Rob Chesnut August 24th

eBay CEO Jamie Iannone sent employees a message about ethics this week in light of recent events. He told them that if they see something, they should say something. He also invited a former colleague, Rob Chesnut, to speak to the company about ethic...

Resolved! Build up Business

How can I build up my new E bay Account as a good seller? . Tell me your experience for me

Buyer payment went to non-existent paypal. He cancelled payment. I cancelled order. What now?

I made a new alternate eBay account for specialty items. I made it with a different email address than the one registered to my PayPal. I thought I had successfully linked my PayPal, but when a buyer bought something, I didn't receive anything on Pay...

Selling

Hello, I posted a listing for iPhone cases about a month ago and it has 0 buyers and 100 veiws, I dont know what to do please help. The link is here -https://www.ebay.com/itm/For-iPhone-11-Pro-Max-X-XS-XR-Max-Shockproof-Silicon-case/402335568808

Resolved! Selling Limits Increased but system is not recognizing the increase

I requested the selling limits to be increase. The only option was Talk to Us on the Phone. I choose that option and clicked Continue. It never goes to a page to call them but it automatically states on the next page Congratulations you have been app...

Traffic

I add my account vacation mood with one week. After that, my traffic reduces. How Can I increase my traffic. Please help.

Sold Items appear back in active listings!

For the past few days, I'll sell and ship an item, then the next time I review my active listings, I see it still listed there and have to "end the listing." Is anyone else having this problem?

Store newbie with a question.

How often do you get that shipping supplies credit? I cashed in my fist one when i first opened my store. I was needing more supplies and was just wondering when the next one will be available.

Decrease Sales

I am very depressed over this. My August sales are decreased.I was doing well before that. How can I do. Thank you

Why are athletic shoe sellers more special than others?

I have a difficult time understanding why selling athletic shoes over $100. are charged zero final value fees, while everyone else selling items over $100. must pay the fees, or am I missing something? I'm trying to find some to sell, so I can play t...

How do I find out my Costs on Ebay

Let me start by saying I'm not trying to bash eBay. It's just that on competing platform "A" it is so easy to click on Transactions and see all the fees and costs associated with each sale. I sell/ship something for $100, and within 15 minutes of shi...

Note to Self: Don't sell Hatchimals

Hey I just sold a MYSTERY Hatchimal Brand New in the box for $16.00 The buyer emails me and wants to now return it (Which I have to Accept) Because they Got the Green One and wanted the Purple One. Great times we live in!!!

how can I set up an automated response once a purchase it made

What we sell is personalized and requires customers to respond with car and garage information. I'd like to automate this so I don't have to send the same message each time a customer orders from me. I can't find anything that explains how to do this...

Ebay Charging fees on refunded sales

I sold an item 6 weeks ago, the buyer paid and changed his mind 3 hours later. I refunded via ebay/Paypal immediately . I was on a FVF free Promo which I confirmed with Ebay via chat to make sure.Now a month down the track thru have charged me $239 i...

Free Return shipping and more

Hi I wanted some perspective on using Free Return shipping option to get your listings qualified for top rated seller discounts.. 1) If you use it does it help "trigger" the algorithm to increase sales in your opinion?2) Do you see lots of abuse of t...