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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Anyone else getting a rash of " Can you ship it to another address?"

It's happening to me a lot lately. Almost once a day.I end up having to cancel the transaction, telling them to fix the address, then purchase again with the correct address. Sometimes they re-order. Sometimes they don't and i lose the sale. Anyone e...

Resolved! Impossible to Please

I’m so annoyed right now. I feel like eBay sides with these jerks who are obviously scamming sellers. In the past month I have had the following issues: 1. buyer claimed I sent him empty box 2. Two buyers claim I didn’t give them refunds for a listin...

Using UPS Branded Thermal Labels for Shipping USPS

Hello, I was wondering if I would be able to use UPS branded thermal labels to print and ship out my USPS packages. Would USPS accept this? Have you done this before at all? Thank you

Buyer credit card chargeback

I sold two items to one buyer months ago. They messaged me several times about it. They got the item. Months later, they filed a credit card chargeback. I uploaded documentation of our conversations. One case was closed in my favor. The other was clo...

Ugh! Mobile device buyers

It seems like 90% of my cancellations & return request are coming from mobile device buyers, that seem to only look at the small picture (because mobile) and title. They don't even bother to read the detailed descriptions. I've had a couple of return...

Sourcing during the virus shutdown

Are there any creative ideas that someone can share for sourcing products during the coronavirus shutdown?

refunded a canceled order

will ebay know I refunded an order that was canceled per buyer contacting me. I had to add money before I could refund because fees were kept by paypal.I refunded today but it's not showing on my ebay and I don't see anyway to let ebay know about the...

$2.22 Books and/or DVDs with Free Shipping? How/Why????

Lucy... you've got some 'xplaining to do! How the heck does the math on this work? Even with the cheapest Media Mail you're still paying nearly $3 to ship an item... but somehow there are tons of these sort of listings out there. How is anyone making...

How do i get my listings SPONSORED?

I noticed recently that others listings in my main category are being sponsored. I have been able to notice that most sponsored items are at the top of my searches. Can anyone point me in the direction to get my listings sponsored? I would appreciate...

Resolved! eBay just stole from me

Got a fraudulent return; issued partial refund; found out I could not issue partial refund. Checked wrong box on the listing. Went into PayPal and issued full refund on last day I was supposed to do so. Refund still shows "pending" in Paypal. Buyer e...

Buyer given a second chance to return after failing to return

Have a buyer that bought a box of 20 3m 8210 plus n95 face masks on march 5, was delivered march 9. WI to VA. Buyer Requested a return on my dime on april 7, Immediately accepted. Ebay gave until may 7 to return. I was already expecting to receive us...

Another day another dishonest buyer protected by Ebay. I'm out afer 20 YEARS

After 20 years $100,000 in sales and purchases I'm calling ebay quits. The agent on the phone could care less. A month ago I had 2 non pay buyers. they turned out to be the same person with diff. screen names. Told ebay about it 2 or 3 times and fina...

Anonymous buyer question

I need to process and order and the buyer is literally anonymous. Their name given with their address is simply "anonymous". Can I even ship an item with a label like this? I'm wondering what the post office will think, or if it will even get to wher...

Monthly Sales Increase

Does anyone know how do we increase our monthly sales limit? Thank you!

Today's Most Entitled Moron Award Nominee

We sell a lot of water & pond plants, and during the late spring/early summer it is always a race to get fresh, live plants to customers before the heat gets to them. So I didn't think much about when a customer complained (even w/o a photo) about ge...