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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Buyers exploiting sellers and Ebays policies, Ebay seller support SHUT DOWN

Has anyone else been experiencing problems on ebay since this covid 19 hoax began? I've noticed some buyers have been making purchases, and then once received, immediately Filing a return request due to the parts being supposedly faulty or item as no...

I can't send refunds on returned items

e recently accepted a return on an item. When I got the item back, I tried to send a refund but ebay wouldn't let it go through. I got to a point in the refund when it said "next". I clicked on it and nothing happened. I tried several times and final...

Send offer to buyers

Hi All.I have an Item permanently showing in my "send offer to buyers" list. It has been showing for around 6 months. Ebay wont allow me to send an offer and I cant see a way of deleteing the sugestion eather. It dosnt seem to be causing a problem, b...

Sales tax

I contacted the Illinois dept revenue, about sales and tax and ebay collecting and submitting. Their response was: Since your business is located in Illinois, you are responsible for reporting your sales and paying the tax due on ST-1 return. You are...

Taxes Paypal fees

I wasn't entirely sure where to put this so I hope this is the right place. I was just thinking about this and I'm nervous I did my taxes for ebay wrong this year. When I reported what I got this year, I did added up everything before Paypal took out...

Buyer uses Concierge to override an American CS Reps Decision

I'm a top rated seller and have been selling on ebay for over 15 years. I've been a victim of my fare share of scams, and something with this buyer just doesn't feel right. The buyer was interested in a vintage Mint in Box action figure I listed and ...

Return case ...it is frustrating both ends now .......anyone?

Hellobecause of Covid 19, I cannot get any live person to talk with on ebay...no matter what number I called, it says go to ebay.com and hangs up.i try ebay chat thing don’t really help much....ok, I had buyer open a return case and I gladly ok with ...

Anyone have expierence with MC011 Account Restriction?

Hello everyone! We are trying to reach out to the Community to see if anyone has expierenced this and can maybe provide some feedback. Roughly 24 hours ago, we received a message via the message system that our account was restricted and our listings...

A new reality?

ebay sent a full refund to a buyer because he has not received an item even though the system shows thatProcessed Through FacilityISC NEW YORK NY(USPS)Is this a new reality in ebay that it didn't ask sellers for confirmation that the item had been sh...

Possible Fraudulent Purchase

I have a buyer who has a shipping address, both in EBAY and PayPal of Inglewood, California... But the buyer is pretty adamant about getting it shipped NEXT DAY EXPRESS (I usually only offer USPS PRIORITY) to Warren, Michigan... I want to look at buy...

I am a new seller. Just added 5 items, all approved but I can't see them in the search results

Any idea why? Does it take a certain time for them to appear since I am a new seller? If so how long?I also have a few items that are expensive at a few thousand dollars each. They are under some sort of value limit review. How long does this process...

EPA orders Amazon, eBay to stop selling faulty coronavirus, pesticide products

Products are 'unregistered, misbranded or restricted-use' The Environmental Protection Agency on Thursday sent a notice to Amazon and eBay ordering the two e-commerce giants to stop selling pesticides and faulty coronavirus-related products.The agenc...

Square Capital Loans for Managed Payments

Good Day Fellow Sellers, I changed to managed payments a few months ago and since then I've had an ad on my dashboard about Square Capital loans. I went to check it out today and the ad is gone. I've tried searching for it, but no luck. Anyone know h...

Appeal a case outcome is a circular link

Trying to appeal a case in which the buyer fraudulently returned an item. When I click the "send us an appeal" link it sends me to the "help" page which tells me to click the same link that sends me right back to the "help" page. Any help? As it is i...