Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Increasing BUYER fraud in light of COVID (ebay's lack of support)

I've now heard from several sellers they're having issues with buyers, and as of this morning I am now a victim myself. The package was clearly delivered according to USPS tracking, but the buyer is claiming it was not delivered. In the past this was...

Buyer wants a picture of my feet in sandals that I'm selling. Is this weird?

I think this is weird. I'm selling a pr of Clark leather sandals, flip flop style. I have great pictures posted. I got a message...would I post pictures of sandals on my feet? Personally, I think it's a weird request. Am I wrong to think that? Buyer ...

Seller using my photo for his/her listing?

Seller is using my photo for his/ her listing. I have reported it to eBay today but i have never seen a report taken seriously. I have tried messaging the seller but no response. Is there anything else you would advise?

Promotion Sales With Immediate Start 'Processing' for 6 hours

I feel like we're helpless out here at times. I had advice the other day from an Ebay call center gentleman (in India?) and he advised me to let a buyer file a case on a return that wasn't going well, then when I get a defect, appeal it and I'll win....

What an item is selling for

I was told there is a place on eBay that you can see what an item is selling (trending) for. I have looked every where, and cannot find it. Can someone help me?

Does anyone know about issues regarding shipping to Australia?

I have a buyer from Australia who says around 3 orders still have not arrived. I went to the USPS website and I think it said something like Australia is currently not letting mail in or out. Does anyone know if this is true?

Resolved! find a buyer of listing i had to cancel

I fell yesterday an broke my hand. I sell fabric an had 2 orders before i closed my store an they both needed to be cut which I could not do. I cancelled both orders. i would like to find the buyers an I have their user names but I don't know how to ...

open request

Why ebay accept open request(not received items ).I have over 10 items open requests now because Japan post shipping is delayed to US according flights of airplane is very reduced by coronavirus. now is not normal circunstances.I think ebay should st...

Where can I find the VERO list?

Where can I find the VERO list for eBay?

Some Of My Listings Are Gone

It took me awhile, but, I have noticed that some of my listings have simply vanished. They are set to automatically renew, so I am wondering what is going on. Are there a limited number of times they can be renewed??? Now, it seems I will have to go ...

Just me or have "cancellation requests" become abusive?

I'm finding that buyers are more and more requesting cancellations for no good reason. In my opinion it's become abusive. I've changed my policy and added the terms of the sale to my listings to include that I won't cancel transactions after they're ...

Transaction Defect

I am really mad right now. I got a transaction defect for something that isn't even my fault. First of all Ebay states that I canceled because item was out of stock which I don't even know where they got that idea from because the item is in stock. I...

Resolved! Sold items I didn't sell - HELP!

All of a sudden, I had a ton of purses show up on my 'sold' account! I don't sell purses - I sell Pokemon cards! I am very confused and nervous. I am getting in contact with eBay, but does anyone know what on earth the reason for this could be?? I am...

Buyer Scam

Usually this type of scam comes from someone who has asked a question or wanted a lower price. You sell the item and pack it well and ship out on time to them. They get it and say it is damaged a little and they will take a picture if you want. The a...

Resolved! How to sell multiple books in same listing?

I found a DVD listing that had multiple choices - each title was listed in the drop down menu to select from.I couldn't find a BOOK listing that was like that. So i select "Sell Similar", change the category from DVD to Books - now the option to list...