Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Chargeback

Had an E-Bay item sell (BUY IT NOW) it was paid for immediately with a credit card through PayPal. The item was delivered and buyer posted positive feedback. Three weeks later buyer files a chargeback through his credit card institution and claims th...

Is this fishy? What should I do?

I havent reached out to ebay support yet, but i think the buyer might be a scam. I listed a laptop in which he placed an offer at the asking price for the item. I accepted the offer, however he is now asking for additional pictures which isn't that o...

Why or how is this person still allowed to contact me?

If I have an member's ID blocked, and I've placed their county on the list countries I do not ship to, and I have these blocking options checked (see attached photo) ....why is this person still able to contact me?

Resolved! Buyer from France opened case but can't view details

I am a US seller and today I had a buyer from France open a case due to an item not arriving. However, when I try to click "see request details" in the message I received, it takes me to a login page for the French Ebay site. I have no account there ...

This order can't be canceled, can it be shipped

I sold an item that was out of stock, we had ordered the re stock over 2 months ago but because of the COVID19 the production and shipment was delayed.I received the order and explained to the buyer of the delay and we agreed to cancel the order, I d...

verify notice before sign in new this week.

The past few day upon signing in the first thing I see is a request to verify myself by sliding a puzzle piece. They say verified and I have to sign in all over then it works. Is anyone else seeing this, if not should I suspect something like a hack?...

USPS not updating tracking information/possibly LOST my package

On June 3rd, I dropped off a pre-paid package at my local USPS. As many, I drop off my packages in the section where you are allowed to drop off pre paid packages; you get to skip those long lines. About 90-95% of the time, USPS on the same day recor...

Не могу получить помощь от сотрудников Ebay. Нет разделов по моей ситуации

Как поступить если я купил товар, но он не пришел. но в споре мы договорились с продавцом подождать еще месяц. Он обещал компенсировать или выслать аналогичный товар. К сожалению сейчас я не могу найти этот товар в спорах, считается, что он закрыт. И...

Can't Issue Refunds Because Money is on Hold on PayPal

I'm trying to issue refund to close an open case, but I can't. Here's the issue: 1. When I try to refund a case on eBay by clicking "Refund the buyer" I get the error "There was a problem sending your refund to the buyer. To try again or to see what'...

Is eBay stealing from sellers?

I had a return a few days ago, because someone did not carefully read the length description. The buyer selected, "Item does not fit," so that, the way I understand, is not the seller's fault when all measurements were provided in the listing text. T...

Market questions for states that stores are open

For the states that have stores open - are seasonal items in the stores and how are the sales? I noticed there has been a huge uptick for me in summer clothes and books. Usually this is the Slow time of the year. Just wondering if it will stay throug...

Bobbing and weaving for inventory in an age of Covid

Being a bookseller I lost my inventory sources when the libraries closed, no booksales, and no bookstore. Thanks to a tip here I started buying on Facebook Marketplace and have bought maybe 45 lots by now. Basically anything I can ship Media mail so ...

The good times have stopped rolling.....

April and May were unusually good months - even got my Top Rated status back which I lost 9 months ago. But it looks like the good times have come to an end - no June sales on two of my accounts, just one bookstore sale this weekend, and the craft sa...

New listing form

I tried to start a new listing and what do I find? A new "improved" listing form. What the heck....it is awful. All the old familiar entry fields are different. The only way I could find to circumvent it for now is to enter and older active listing u...