Selling

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Fraudulent Buyer

i am fairly new to this, i recently listed an item and got an instant offer - the buyer included in his bid a request for more info, if i can text him and answer a question. the product i was selling is 283999146541, we had a simple exchange in text,...

How did buyer get my email?

Sorry if this is a stupid question, I’ve been looking and can’t find anything. I sold an item and shortly after got an email from PayPal saying I’d been paid. I immediately figured something was fishy as my eBay and PayPal emails are separate. Ive co...

Some customers just boggle my mind.

Everyone always comes on the boards when they get a neutral or negative feedback that they feel is unwarranted. We all pitch in and try to give our best advice, but for some reason when it happens to you, it just stings. I just got neutral feedback. ...

Unsold items are no longer listed

I stopped selling in May, 2020 due to the pandemic. I've decided to start selling again by relisting my unsold items but they are no longer available. How can I acess them to relist them? That's going to be a lot of extra work if they are no longer a...

KYC INCOMPLETE ERROR

Hi I am From India and want to sell my products online .I have uploaded all the required documents but still while listing it is giving an error of " KYC INCOMPLETE" Please Help as i am not getting any Customer Service no in india

Sold iphone, buyer claimed it didn't work, returned it with the IMEI sticker missing, scam?

I sold an iphone on ebay that was in near pristine condition. The buyer received it- claimed it couldn't read their SIM card- Buyer: " I’m at BestBuy and they can’t get the phone to read my SIM card. I have AT&T and it’s saying service not available?...

Seller Hub Orders, Canadian selling on ebay.com can't add in HST anymore

Ebay recently changed to the new seller hub on ebay.ca. I used to have to use ebay.ca to put in my adjusted shipping and HST (sales taxes in Canada), then click save and go to ebay.com to send the invoice where the correct shipping fee and HST showed...

Need advice about going on vacation for 2+ weeks

I hope to be going on vacation for 2+ weeks on probably Sept 20. I list usually twice a week, probably 90 slides a week. I have quite a few buy-it-nows in my store as well. I need some advice on what to do to avoid late shipments when I am gone.Curre...

How to send special offers to watchers?

As soon as I watch an item, the seller sends me an offer.But when someone watches my items, I'll have no idea they did. How do I know when someone started watching my items so I can send them offers?

e bay gift card

I got an offer today from a buyer for an item and this is the e mail i got I got it...I want it shipped to my Cousin in Okay city we Oklahoma. as her birthday gift. i would like you to also get a eBay Card of $300 included into the package before shi...

Help - Do I ship my sold item yet?

Hi everyone, I've recently returned to the platform after a long absence. I'm in the process of selling my old, faulty mobile phone and have accepted an offer. On the sold item page I see that the buyer has yet to pay but also that he has sent a Payp...

Payment Still on hold for a week after delivery

I sold something about a week and a half ago and it was delivered almost the next day. Still my payment is on hold and it says I will be paid within one day of delivery. It was delivered on 8/24 and I am still waiting. Any help?

Message to Seller automatically erroneously detected as "profanity".

I saw a seller selling some action figure accessories.I sent the seller a message with a list of what the accessories go to in order to help him sell the items for more money.For example:Optimus Prime - GunMegatron - CannonSoundwave - MissileThis was...

The "New Ebay" Post Covid-19

Remember when you could call Ebays Cust Service and discuss issues with Buyers Etc....You were able to articulate "Eactly" what the Remedy would be after you & rep reviewed the facts!!!...Now it seems Just finding the portal to get a message sent thr...