Selling

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HELP! - Buyer claims he did not purchase item???

Buyer bought and paid for an item I sold. the money went into my PayPal and is on its way to my bank account (not processed yes). The buyer now claims he never purchased the item and has no idea how this happen. Is this a legit browser based software...

Harrassed

I was selling a product to a customer and I informed him that I didn't want to tell the product because it was missing a camera and the power cord he then proceeded to tell me that he would still buy the product because that was not an issue but I wa...

Is it better to let a case expire or ask ebay to step in?

A buyer opened a case stating the item was not as described 1 week after receiving it. I immediately responded saying it was. The item was a used laptop with a defective screen and I state multiple times in the auction the screen will experience ghos...

Resolved! Ebay engaging in international fraud?

I had a seller file an item not delivered claim, even though the tracking shows the package enroute but by cargo ship due COVID19 shutting down air traffic to Italy. Ebay.it granted the buyer a refund, and they will not accept my appeal even tho Ital...

There was a problem sending your refund to the buyer - Buyer escalated the case

Hello everyone!I have a big problem. I had an open case with a buyer. I wanted to give him a full refund, because the item never arrived. But.... when i clicked on the "refund the buyer" option, it gave me an error:"There was a problem sending your r...

sharing mobile numbers in ebay messages

hello ebay community!!what if i do when a buyer tries to contact me with sharing his mobile number and try to contact me through whatsapp or emo asking about my products? will it be a problem to my account if i do not reply them.

Resolved! Shipping to Malaysia -- import charges?

Hi,Someone in Malaysia wants to buy a tea kettle from me. Only about $10 so I don't think it is a scam. Anyway, they said they are usually given an option to pay for import charges ahead of time. I used ebay's international shipping and came up empty...

EBAY SIDES WITH BUYER EVEN AFTER ATTEMPTED FEEDBACK EXTORTION

I sold an item to a first time buyer of mine . The buyer sent a very rude accusatory message in my inbox after delivery. She didn't like her purchase and demanded a full immediate refund . She also said she had no intention of wasting her time to ret...

2020 - another first!

A few days ago, a buyer puts in a request because their item was not received. Today, I get a message thanking me. It was received. So, I ask the buyer to cancel the request. Instead, I get a message from eBay that the buyer asked to review the case....

International selling

Hey - I need some help with international sales! I have read EBays policies on shipping and selling abroad. I am looking for a seller that ships internationally to the UK. I am trying to confirm if there are sale limits of 2,500.00 USA dollars. Quest...

The terms of sale in your listings are pointless and you have no rights as a seller.

I sold an item that was clearly listed "as-is". The buyer claimed the item was defective and asked for a refund. I called eBay and the rep told me that I shouldn't accept the return since it was sold as-is. When the return period closed, they automat...

My hard earned product ratings and review are being assigned to my competitors!

eBay algorithms are assigning my hard earned Product Reviews and Ratings to other competitors in my category! This is a bit outrageous since I spend an enormous effort to generate Reviews and Ratings for my product. Ebay is assuming all products sold...

This VERO organization grossly violated my rights. I do not have the words NATO in my listings

HelloI ask for an explanation. On what basis were all my listings deleted? Show me what I have violated and where? They just killed my listings based on a complaint. But how can I correct the description or title of the lot if I do not know what I vi...

Reversal

I had two payments reversed today so I called my bank USAA and they said there's no reason on my end for it to be reversed or declined. That I could try to make the payment from my browser instead of the app. I haven't tried yet but it's not people c...

Finally, eBay rules in favor of a seller!

I had a very negative experience with an extemely bad buyer. but eBay was helpful. Here's the short of what happened:Immediately after the buyer bought my item, his credit card was evidently used fraudulently. However, he purchased through Paypal, so...