Selling
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Buyer intiated chargeback after receipt of item claiming they tried to cancel the sale.

I recently sold a cell phone and the purchase price was just under $750. I shipped the item with tracking per paypal policy to prove receipt by the buyer. Nearly a month later the buyer initiated a chargeback with their financial institution claiming...

Resolved! Part doesn’t fit

So sold a PS3 plastic hard drive cover buyer is returning because it does not fit. Every gamer knows there are different versions of the PS3 console and that you as a buyer should investigate any part you need before you buy. Item 164151287276. I was...

User avatar by Adventurer
  • 670 Views
  • 32 replies
  • 3 helpful

Previously, you haven't followed our Price gouging policy. Because this item may be susceptible to p

does anyone have this kind error message pop up when they tried to list the item? one of my old listing got removed (1 piece face shield i bought extra and selling for $5 (price gouging? for $5 a shield???) on ebay and got removed). I mainly sell sho...

Is this a scam?

I am not a heavy volume seller and don't really know if this is a scam or not and if there is anything I can even do. I had an auction item ending tonight, it was originally listed with a starting with a buy it now of $350 and worked up $550. Tonight...

User avatar by Adventurer
  • 366 Views
  • 10 replies
  • 0 helpful

How to make the buyers READ your product description & Terms??????

I know... everyone is using their cell phones to buy off of eBay now... but it seems that NO ONE is actually reading the full item description anymore - then complaining because what they bought (exactly as carefully described) didn't match what they...

User avatar by Thrill-Seeker
  • 2188 Views
  • 47 replies
  • 12 helpful

Resolved! Buyer never returned item - ebay asking me to refund or escalate

I'm confused... Buyer initiated a return on April 28. He never returned the item. A shipping label was created and status is "USPS awaiting item". Today, day 45, I got a message from ebay presenting me with two options: refund the buyer or escalate t...

User avatar by Trailblazer
  • 1904 Views
  • 42 replies
  • 2 helpful

The Best way to sell bags of scarves

I have a bag of my personal pre-owned scarves. All materials from polyester to wool. I don't want to donate because they have value IMO. I need suggestions how to list on EB; I also intend to take to consignment shops.

Buyer claims item not in package

I have a buyer that claims 6 days after receiving package noticed that the long gown missing. It is a gorgeous mother of the bride gown and ornate jacket buyer claims I only sent jacket while both on same hanger for pictures wants to work a deal for ...

List an item from app not available

I can’t list an item from app, it appears just: To create a listing, please list on website. Why is this happening? I have latest IOS version and also the Ebay app updated.

Resolved! I do NOT understand ebay's shipping exclusions

I have done this several times already with the same result. I want to change my exclusions to ALLOW a particular country but ONLY on that one listing. Even though I edit the exclusion list on that listing to INCLUDE that country, after I've submitte...

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