Selling

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Shipping to a country I don't ship to?

Sri Lanka is one of the countries I don't ship to. At least not while the pandemic is raging around the world. I have indicated so in my site preferences page. But guess what? Someone in Sri Lanka has just placed a bid on one of my items. Now, why do...

Ebay sold my "Immediate Payment Required" item withour payment received and then...

All of my listings are fixed price items and required immediate payment because I hate deadbeats.This morning I received a "Your Ebay Item Sold!" notification that says"Your buyer hasn’t paid yet, so hold onto the item until you receive payment. We’l...

listing and searches changes are going to RUIN ALL SALES

this new change they are talking about down here has secretly been applied to my account during oct-jan of 2019 and this past week or two as wellIf you look at my sales during Xmas it was the WORST in last 10 years plusSorting and Listing should not ...

How do I contact the Ebay call center?

Are they closed due to covid19

Out of stock defect for inr claim?

We sold an item airmail overseas, the buyer filed a inr claim on the eta date provided by ebay.We deal with that close the claim, but I see an 'out of stock canceled transaction" defect?We were never out of stock, dont know where that came from... so...

Resolved! International buyer wants to pay shipping with his FEDEX account

I'm in the USA, my buyer is in Italy. He purchased a wristwatch and wants to have it picked up under his Fedex account. I know I should not do this as I lose control of the destination. But, what if I offered LOCAL PICKUP and he chose that. If he has...

Getting a negative because USPS misdelivers to neighbor

I have a buyer who is upset that their mail carrier delivered it to their neighbor but scanned it as delivered to the buyer. The buyer eventually found the item next door, but also told me he will be leaving a bad feedback because of it and told he h...

Unpaid item dispute

Does anyone have this problem, a USA buyer has not paid for items, when I go to open disputes ebay wont let me sign in to open the dispute???? not had this problem before after 10 years what is going on???

how someone incompetent with ebay took my $ 107

Case #5241755960how someone incompetent with ebay took my $ 107the buyer bought my goods via EBAY 24.04.2020 and paid .he got the goods 20.05.2020 .I don't know for what reasons the ebay staff did it to me, took MY money.I didn't get a reasonable exp...

Buyer claims his toy purchase arrived damaged (but if it was broke - he broke it?)

I had listed a chase version of a toy line and the buyer filed a return request. "everything was fine but a piece broke when he was unboxing it so now it doesn't work". This product comes on a blister card with transparent packaging. It was mint, you...

Regional Rate Boxes

I have regional rate boxes from USPS - which I have used in the past and they were on the shipping calculator on ebay. I can no longer find them - and they are cost effective for some items - plus I can use their box. Has anyone found a workaround fo...

Ended Listings Disappear??!!!

Has anyone had this problem, when you end a listing it does not appear in the "ended listing" list and when i go back to active listings just to see if its there its not there either. It's as if i never had the item listed in the first place. this ha...

Resolved! Auctions vs. Buy It Now and COVId-19

I've been and occasional seller (on another account) since 1997. This was always to get rid of stuff I didn't want/raise money to buy stuff on here I wanted. I have always done 7 day auctions. But when I read here on the boards, I keep seeing that mo...

I canceled an order and it just says "PENDING" - Please help!

I canceled an order for a buyer on July 17th 2020 and the buyer still has not received the refund. I hit "cancel and send refund" but still, after 18 days, it just says "Cancellation for this order is pending." What is wrong? Why hasn't the buyer rec...

Resolved! eBay's lack of response to Covid-19 + no current seller protection July 31st 2020

eBay needs to step up and offer more seller protection during a pandemic. Back on March 24th 2020 eBay sent out an email to sellers stating they would help sellers with deferred fee payments, seller protections, free listings, transit delay updates f...