Selling

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Strange line in address?

Recently sold an item and this is the shipping address.Does anyone have a clue what the PANG-042323 might mean. Should I include it, or delete that line. 1050 Slocum Ave. Ste FPANG-042323Ridgefield, NJ 07657-1520United States

Is there a way to place a hold on a seller account when going on vaca?

I’m looking to suspend my sales while I go on a week vacation next week. I am concerned someone will purchase and item and I won’t be able to get it shipped out in a timely fashion. Any suggestions?

"Change to Auction" Bump in Road

Yesterday I was taking inventory. I found a number of Good Til Cancel (GTC) listings that were listed for 5 or more months, so I selected "Change to Auction" and used a low starting price to get them sold. Later that day I got an email from someone w...

Why can't I simply see what my sales were today?

I had about 40+ sales today, the total is around $400-$600, But I don't know because on the sales graph it shows $20 in sales. Is there a way for me to actually see what my sales are? I don't want to know what they are the day someone pays, I would r...

Fraudulent damage claims

How many of you sellers have experienced a buyer damage a item and then file a damage upon arrival claim to get a refund, in reality a buyers remorse issue, only to find out ebays policy does not protect you for these scam artists.?. eBay does not as...

waiting for payment

My item has been on payment initiated for a long time. Yesterday, the process went from payment initiated to waiting for payment again. I assume this means the buyer canceled the payment. But how do I know when the item is going to close and how long...

start selling handmade items

I wanna star selling handmade tote bag. but the price range that already has in the ebay for tote bag is high. will it be a problem if I set a low price range for my items?

Buyer refusing to pick up item at Post Office which requires a signature for delivery

I recently sold an item for $1000 and eBay suggested shipping with signature confirmation. I did this and the item has been at their local post office for 1 week now and is available for pickup or re-delivery. I updated the buyer twice regarding the ...

Another minor glitch

Since I was switched to Managed Payments I am getting double notices on items selling via auction; typically with an auction you get a "Your eBay item sold!" email while with fixed price you get "Sale confirmed" and the few that sold Friday I got bot...

eBay still holding payments 3 days after delivery & positive feedback, says delivered to wrong zip

Hi all. I am a relatively new seller (11 items sold, ~$1000 in sales) and the last three things I have sold have been in an eBay hold for 3 days after tracking stated delivered. I have also received positive feedback from two of those buyers. When I ...

Buyer is complaining because Apple imported the track list incorrectly from a CD?????

Is this something you would give a return for?? They said that when they copied the CD to their computer using the Apple music program, it imported all the songs in the wrong order. It seems like they're going to want to return. First off I copied th...

Resolved! How to Refund the Seller

I've bought a laptop and it seemed to be lost by USPS. eBay refunded me. After almost two months it finally arrived, and I want to send money back to the seller. What is the best way to do it and not to violate eBay policies? Thank you.

Looking for help on ITEM SPECIFICS MISSING

Got a message from ebay (on another ID) letting me know Item specifics are missing and how important they are to buyers But nothing tells me which listings are defective - do I need to go through each and every listing to find out?

Recommended Sales Conversion Rate to Upgrade Store

Was wondering what would be considered a good, healthy sales conversion rate before upgrading my store level. Am considering an upgrade but don't want to get in over my head on costs/fees. Any help appreciated. Hope all are seeing good numbers for th...

Money extortion on very old purchase

Someone purchased a cheap $20 item from me over a year ago. I have a record of shipping it. She claims now 1.3 years later it was not received, asking for a refund and says she does not want to give me a bad rating... ratings are only open for a whil...