Selling

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How do I allow a buyer to cancel after I entered a tracking number?

A buyer bought a bicycle wheel from me and a few minutes later contacted eBay that he wanted to cancel. I didn't see the message so boxed it up and purchased a FedEx label thru ShipBikes.com which has lower rates than eBay does with FedEx. I entered ...

Can I Use GSP if I didn't have it set up in the listing?

I have not been enrolled in GSP, but now have a sale to the Ukraine. Is there any way to generate an invoice using GSP?

How do you contact eBay?

Hi everyone! I tried contacting eBay help by phone as I've done several times before, but I only get a recording and then it hangs up. I tried to connect via chat, but no one is responding. Does anyone know how to contact eBay? Thanks!

Why are patterns posted with costumes.

Hello All, I sell costumes for Halloween on line. I've been trying to fine my listing and there is so many sewing patterns mixed in with the costumes. I make my costumes but when I look for costumes I don't want to look at patterns. I don't think the...

Buyer thinks package theft (porch pirates) is covered by USPS insurance.

Is this true? Buyer files INR in ebay and loses. Then tries to hit me thru Paypal INR. He says he spoke with his local PO and they will not help him at all because there is no USPS insurance with the package. I told him over and over that insurance i...

What are some techniques on how to sell your items quickly?

I'm new to eBay and I've had some decent profits from my first month, but recently I haven't been moving anything for a couple of weeks. Does anyone have suggestions on how to move items more quickly? Thanks.

give a chance to 2nd place bidder of a bid

I bid an item. it has been won by a buyer. now I have another one of that item. so I want to send it to 2nd bidder of that item. how can I do it? please explain.. thanks

Sales Tax Scam

Someone please explain this to me with this new sales tax **bleep**. 1- If I'm buying an item from a person not company on Ebay why is it that I'm paying sales tax when the person who bought the item has already paid sales tax?2-Where is this sales t...

No longer getting views on items

I was getting hundreds of views a week, 4-5 sales a day. Now, For the past week or so, and some of my new listings are getting no views at all. It doesn't make sense. Also my sales are about 1-2 (If lucky) a day now. Wonder what this could possibly b...

omg. check your statement!

I was looking at my statement just now I sorted by fee type and lo and behold ebay has been charging me the 5% additional fee for very high not as described. however, I'm not in the very high not as described! a quick review also revealed that eBay d...

Resolved! .99 versus whole dollar amounts for price?

So I've been debating on this. All other places I sell my art I've used whole dollar amounts to price (most likely stemmed from selling at conventions where that is what everyone does). I sometimes add a dollar to help recover ebay fees when I sell h...

Issue with eBay placing a 21 day hold on my funds in my PayPal account

It has been about eight years or so since I have sold anything on E bay. I guess things have changed a lot from then to now.This week I decided to sell something on ebay. It was an item that ended up selling for about nineteen hundred dollars. When I...

Appeal ebays decision to refund

I sold an expensive necklace on eBay. I only charged $25 for shipping and insurance but actually had to pay $85 in shipping/insurance that I didn’t char the buyer. The description on the listing came directly from the appraisal. I had a graduate gemo...

Can I post this in my listings or is it specifically against ebay policy?

Is it OK to put this into some of my listings:"In order to purchase this piece you must have at least 10 positive feedback with no negative or neutral feedback and you must have been a member of Ebay for at least one year."Thanks for the help.

Reply with offer

A buyer asked for a lower price and- since I mark down that category once every month- I sent a reply through messages with a private offer reflecting that product's standard discount. Several hours later the buyer purchases at full price. Is there a...