Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Are Purell & Hand Sanitizing Products allowed to be listed if the price is at market value

I noticed eBay sent an announcement about the listing of purell and hand sanitizing products Are all listings of these products banned or only the listings with unreasonable prices?

Buyer leaves negative feedback because item is being delayed by USPS

My region is in Detroit and they have had a lot of slow downs with packages due to being short staffed, I have already dealt with and resolved two other item not received cases this week positively. Well apparently there was another delay with anothe...

34 Free Listings Left But They Want to Charge Me 35c Each??

Hi Folks, I finally killed off my 200 free listings, last day to finish off the free 50. Now with 34 left each time I try to list it ends with the dreaded 35 cent fee! Say what?! Trying on laptop & PC for hours, both telling me I have to pay. Is it j...

Counter reported listing

We keep getting reported for selling cough syrup. There are over 100 listings of the exact same products, of which some have multiples in the offerings. We have been reported twice in a week. We cant get Ebay to answer emails or a call back. We are n...

Buyer backing out of transaction

I was selling an item where you could bid or "make an offer". I received an offer after it being listed for about 3-4 days, I accepted it. About 36 hours later I emailed them a payment reminder and they responded shortly after that they found another...

buyer using message to offer on 'buy it now items' with offer option

Hello Ebay universe! I have noticed over the last year or so that I receive offers via Ebay messaging even though I have the Make Offer option and the user does not act when I would accept replying OK (then I adjust the listing to match the request s...

Resolved! Can't ship to UK even with GSP

I just got this screenshot message from a buyer. I'm from the US, and this is weird because I have shipped internationally before. I'm in the Global Shipping Program, so surely my buyers shouldn't be getting error messages like this? I would like to ...

People that have experience calling eBay about a case

So I typically don’t have to many problems on eBay. I don’t accept returns on my account. Today, I got a return request on an Ink Cartridge. I thought it was weird because I could swear I had sold it awhile back. I look at it and what do you know, to...

Seller Protection? Seller Protection? Less than ZERO, NADA, ZILCH

The eBay "protection" for sellers is an ABSOLUTE JOKE!!! I've had lots and lots of cases now with COVID delays, firstly because eBay did NOTHING to change expectations for buyers of when items will arrive (the "estimated delivery" times were kept exa...

Resolved! Buyer from Brooklyn buys / cancells order instantaneously

What is he trying to pull??? 5:02 item bought. 5:05 cancelled. Something was purposely done. FYI it was television memorabilia which does not sound like something he would want, he also did not read the description that I do not ship there. Anyway ju...

Sales History Is A Real Joke

Do you know that after many eBay transactions I am really noticing that the reporting feature really really sucks. I would love to be able to do a last years sales report or even a year to date sales report to see how I have done even if it is just a...

August 2020 Selling Promotion Status

Do we know if eBay will have a selling promotion in August as they did for the last three months? Thanks!

Somebody explain the zero insertion thing that starts today to me PLEASE! Ebay can’t

I’m lost as usual with eBay. See zero change in my listing number still at 1k monthly. I thought the release from eBay weeks ago, whenever that was, stated permanent zero fee insertion for buy it now(that’s all I do) unlimited forever. It said all st...

....is the 50 free listings here...for August?

....is the 50 free listings here...for August? I received the 200 FREE listings...but did they also take away the usual 50 free listings? -Thanks for the reply.

Buyers are saying they can't pay with their credit card even through Paypal

I am a hobby seller. Not a business. I only accept payment through Paypal. A few of my buyers have said they can't pay because they get an error message saying that I don't accept credit card payments. I tell them I only accept Paypal. My buyer said ...