Selling

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Selling refunds

I recently sold an item that had an incorrect PayPal account on there, I was told to change it I had to cancel and relist the item and contact the seller, I did so but on the item it says I have to refund the money but I didn’t receive it. What do I ...

Item shipped to Canada

An item I shipped went threw Ebay global shipping program. The item got broke. The buyer started a case against me what do I do now.

How to calculate the gross amount on 1099k from the Paypal CSV file

Hope someone can help me plzI got my 1099 from paypal, I wonder on the csv paypal file, which "type" on row to choose to sum up to match the gross amount on 1099k?Here are the "type" i see on csv fileBank Deposit to PP AccounteBay Auction PaymentExpr...

Package Acceptance Pending - Sellers not helping their buyers

Seems like Sellers who use Bulk Shipping/Scan Sheets always cause late or missing packages to me as the Buyer. If the seller ships to me individually, there's no problem with my delivery. Lots of Sellers on eBay seem to be of the "Ship n forget" mind...

Managed Payments about to kick in. How do you do refunds?

I just got the notice that my Managed Payments will begin later this month. Not that I had any choice in the matter. I was hoping they'd forgotten me and we could go on as usual. I look on this with some trepidation. It will make my checkbook much mo...

How can I list and sell wholesale pallets of bike wheels on eBay?

I have couple of pallets of overstock bike parts, like wheels, tires...etc. May I sell on eBay as pallets? If I may, how can I list them? Any advice is greatly appreciated.

STEAM or gift card scam - signs to look out for

Hi eBay community,Thought I would share my latest STEAM gift card scam experience with you so you can look out for some of the warning signs: – Buyer made offer for product and I accepted offer.– After accepting offer I clicked on their profile to se...

How to solve "Remove contact information and links"

I got the following message from ebay. Remove contact information and links 1 of your listings contain personal contact info or links to external sites. But I can not find any personal info and links in my lists.Please let me know what should I do wi...

Buyer gave WRONG address

I received a “Return to Sender” package today. USPS gave reason as “no such street.” I messaged the buyer and she confirmed she actually lives in San Antonio, she had the item shipped to Dallas, and oddly enough item page actually says she lives in I...

Buyer That Do NOT PAY!!

So as it turns out about 50% of Buyers do NOT pay for their items, this is nonsense!!! All it doesis takes OUR items off the Market and we get NOTHING. Needs to STOP. Buyers need to be requiredto PAY upon the sale, otherwise they have no business buy...

Your Monday briefing 2-8-21

Rebecca joins us for a Monday Briefing on Renew Month, seller protections for disruptions following severe weather conditions in the Northeast, and a preview of news about seller events in 2021.

1099 for August to December, 3 of 5 Months Don't Match Reports Gross

Anyone seeing 1099 that doesn't match Gross from Reports ?? We used both reports (Transactions & Orders) to get all the numbers we need but they do have a "Gross" & "Net" column. Is Adyen the problem or eBay ?? In 10 years w/ PayPal we only had 1 mon...

Monthly Statement

Why does my eBay statement show zero dollars for all transactions? It's the statement from 1/1/21 to 1/31/21 and strangely, the sale I made on 1/21/21 doesn't show up at all. It was sold on 1/17 and shipped 1/21. I'm a new seller and this is the firs...

removing shipping from an invoice not paid yet

How do I re-invoice a customer without the shipping charges?

Ebay employee doesn't want to make a refund of 2,500$ and keep asking for more money

3 weeks ago i called ebay support to make a payment of 1,000$ and then he had a "mistake on his computer and the payment got stock on the system" and he keep asking me to send him 1 thousand so the transaction can be made and till now i haven't recei...