Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Account Suspended for non violation by bot!

I had my account suspended for a violation of the medical policy. I had listed a set of cables for a lipo machine that in no way violate the policy. These were the cords that go to a lipo machine that is sold over the counter and does not require a p...

buyer retracted bid

Down to the wire on my listing and buyer wants to retract his bid. How do I go about it? I want to end listing and cancel his bid

Suspicious Buyer

A buyer bought my item a day or two after i had listed it. A few days later I ebay notified my via email about suspicious buyer activity. They had to ultimately cancel the buyers bid because they were not registered on ebay. Now when I try to relist ...

Negative feedback for "defective" brand new product

So I got a negative feedback today. It's for a pair of brand new hair clippers. The feedback reads "Clippers stopped working after two uses". Normally, if a product is defective/doesn't work I just get a return request and it gets sent back, but in t...

Ebay removes negative feedback without me asking.

Weird. A buyer filed two INRs (tracking showed delivered). The case hasn't even gone to the point of being able to ask ebay to step in yet, and ebay already removed both negatives the buyer gave me prior to filing the INRs. I checked and the buyer is...

Problem Issuing Refund to Buyer

I sold a fitness type watch on June 20th & the guy sent it back saying it worked fine until a couple of days ago but stopped working. It came yesterday but I wasn't home & checked it as soon as I got back today & verified that it isn't working. No id...

Return Timelines

Someone please remind me- for returns filed before July 1st during the Covid extended return period- how long do they stay open? Return filed June 13-

Buyer from Mauritius

A buyer messaged me a couple days ago with questions about a pair of shoes I have listed (item 293048402598). They're women's size EU 37 US 6-6.5. My shipping shows I only ship to US, plus what countries I don't ship to. I don't know why it does that...

I wish sellers would offer more options in shipping besides media mail.

I would like it if a seller has an item that can be shipped Media Mail, that they would also offer First Class or Priority (depending on weight). I sometimes would be willing to pay an extra dollar or two to have it get here faster. I usually offer a...

who are the people buying our stuff?

My husband and I had a chat about the state and future of the economie and it's hair-raising. This made us wonder who are the people buying stuff online? Some small faction of US citizens? For myself despite some high-ticket items I sell for modest p...

Resolved! Creating Bulk Listing

How do I set package weight for bulk listings? Do I set the weight for one item and if they chose two it automatically calculates it? I tried searching the community but didn't find info.With listing I am trying to create, if one is purchased it can ...

Resolved! Tip for sellers: You can always cancel a winning bid when your not happy with the final price

I have the feeling sellers can just cancel a winning bid when they are not happy with the final price without any negative consequences. This happened to me a few times now. I paid the seller promptly after winning the auction, the seller then cancel...

Measuring Clothing to Resell

I have a basic question about measuring.Just had a buyer ask me for pit to pit measurement of a top . I replied that it was 36 inches which was in the description as bust measurement. She wrote back and said 36 is the bust measurement but I want the ...

Why are my funds still on hold?

I sold an item and the tracking says shipping delivered to an agent.... I received payment but it has been almost 3 weeks since delivery and I still haven't had my funds released.... It's just sitting in Paypal ON HOLD. What do I do?

Trouble with Removal of Listing and Payment

Hello!I am having trouble with a listing of mine. Apparently, eBay has removed my listing after it was sold to someone. There was a message under the removed listing that said go to messages to find out why, but there is no explanation in my messages...