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buyer claims to have received wrong model number while we had sent correct model

We have supplied more than 150 of this 3560CX this switches in last 6 months and 40 numbers 3560CX switches in current two months One buyer has created a dispute Buyer says he has received a different model 2960-CG which is wrong(we never had 2960-cg...

100% positive feedback yet mostly negative reviews!

Hi Buyer has 100% positive feedback but many negative reviews. How can they have 100% positive feedback? Is it broken? Cheers

Unpaid Item mistakenly marked paid

Had a buyer who made a purchase on 7/4. Couple days ago I filed the unpaid item report. Today I went to close it as unpaid (he actually finally contacted me and offered 70% of his bid), instead of going in as unpaid it went in as paid. So now I have ...

Automatic holds on PayPal funds?

Since when did eBay start placing a hold on PayPal funds the moment a customer requests a return?I've had returns before, but eBay has never placed a hold on funds, even after the item is returned. I'm a bit curious as to how eBay expects me to refun...

Sold Items Get Relisted

I have had a problem for years on eBay. Items I have sold get relisted. I constantly get orders for stuff that has been sold. Today 2 out of 5 orders included items that I have sold. I regularly have to audit my departments and remove items that have...

Sellers View

Yesterday my dashboard changed and a new appearance that looked like an excel spreadsheet. I do not know how I was able to get to that view which i happen to like. Anyone know how?

Buyer opened case for the strangest reason

I've been selling for a while and here's a first. I shipped an item this Monday and it was delivered yesterday. Today the buyer opened a "item not received" case and it says: Jul. 10The buyer didn't receive the itemBuyer requestedThe itemCommentsI sp...

Attempting to change PayPal accounts to pay for shipping labels

I had two PayPal accounts associated with my Ebay sellers account. One account was used for shipping labels and the other for payments. For whatever reason the PayPal associated with shipping labels was terminated. It seems the only way to change the...

Shipping charged

Good morning. I understand that a shipping label is purchased through my paypal account as a seller and the buyer has paid for the shipping. However, why is this same amount coming out of my linked bank account? I have been doing this for a little ov...

VeRO Brand Name Misuse Policy

Hello! Good people. Peace be with you and your families! I NEED YOUR HELP!! The name / title of my product is "IndigaG Unique Chunky Iced Out Jaguar Pendant and Chain Statement Necklace." Sometime within the last 24 hours eBay "removed" my listing of...

Dear eBay. I know...

I know that if I wanted to quickly sell my beautiful garnet earrings I should offer them at 4.99 with FREE shipping - but sorry, not interested! Please stop reminding me to reduce my prices and if you really want me to compare prices, please compare ...

Same item different sizes

Trying to figure out where to find this option in the listing page as to putting shirts ( all the same) in one listing, different sizes. I'm sure it's there just can't find it.

Caution to sellers today, something is wrong on eBay's server side

This morning I had noticed some strangeness on eBay. Certain pages weren't appearing, graphs weren't matching. Our sales graph was 2 hours behind, and the sales amount for that time of day was incorect (and $500 less than our actual sales amount). I ...

Buyer bought item, filed INR, got refund, now selling identical item - what can I do?

Hey y'all. I had a buyer file an INR claim on an untracked package a month ago, of course I know I can't win so I gave him a full refund. Now, I checked his profile and he is selling the exact item that I sold him (there isn't an "exact" identifier l...