Selling

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Hold on payment for item marked as delivered

An item shipped on 8/8/2020. Tracking number was entered on Paypal. Tracking info shows on ebay that item was delivered on 8/11/2020. A note on the item also states that the incorrect zip code was used. I used the zip code provided by the buyer and h...

Resolved! start selling

Is it okay to start selling items in this covid 19 situation?

Buyer changes User ID to win auction at lower price

A buyer won my auction and failed to pay/respond (it was for collection only and I would have accepted cash on collection). After several attempts to contact them, I assumed they wanted to cancel so I asked Ebay to cancel giving the reason as “buyer ...

Increase Selling Limit

How I can increase selling limit these days. Can I email to eBay?

Positive feedback open case

Hi, I was wondering if I might be able to get a little advice please. I recently sold a bracelet, which was late arriving at my fault, but I upgraded the postage to first class signed for. Unfortunately there seems to have been a glitch in Royal mail...

Combined shipping for multiple purchases

As a seller, one of my biggest problems is that people do not know how to navigate the shopping cart and combined shipping to request a lower postage cost when they buy multiple items. Their failure to request a revised invoice with a lower shipping ...

Resolved! Selling camera

Hi guys, so I'm selling some Camera gear for about 500$. I had an auction and the guy auctioned it. Currently, it's awaiting hold in my Paypal account, 507$. It's asking me to print shipping label however here's where the weird part comes in. The buy...

Resolved! starting selling directly

i am new to ebay. i wanna start selling. i wanna know is it okay doing selling first is okay

Resolved! Buyer wants to return a product I didn't sell them

I sold 2 identical video cards to 2 buyers. Both got delivered but one buyer claims I misrepresented item and wants to return a different item. I didn't offer returns on cheap used items, sounds like buyers remorse.

Seller Protection Fails and will not protect you for any claim case on PayPal

I had a buyer purchase a large lot of 55 thermometers in March. Then open a return case. Money was held in PayPal for months. Customer never sent any return. Ebay finally deceided the case in my favor. Money was released . This is exactly what Ebay t...

problem can't see all my categories in my store

Hello Ebay TeamPlease try to help.Store Categories are not showing up on my listings.

Blocking bidding from a foreign country you don't want to ship to???

Where do I go to block bidders from Hong Kong??

Unhappy Buyer

After years on Ebay always trying to get along I had a lady offer a lot lower price for item, then sent many emails about how good a person she is. I accepted her offer and sent item, after a week she emailed she is unhappy, threatened leaving a neg....

Buyer keeps item and refund.

I refunded a buyer as a parcel was lost in the post and I was out of stock. The buyer said if it showed up they would return in to me. It was delivered weeks later (covid) and they have not returned it nor will they respond to messages. I have report...

Buyer Claims I Didn’t Ship Item On Time

A buyer offered to buy an item from me for about half my asking price, but I just wanted to get rid of it. I accepted the offer and told them I would ship it out the same day and they were happy. I ship all of my items out the same day and always tel...