Selling

Forum Posts

Sorted by:

eBay buyer rules allow crooks to Steal

eBay buyers ate stealing a lot of money. They state item not as described when the picture is same and description is spot on. Buyers prefer stealing higher cost items with high shipping cost. eBay will believe the buyer before the seller when you wr...

Resolved! Manage Active lIstings Page not searchable by category?

It seems that recent changes to the Manage Active listings Page no longer allows to search listings by category or any other designation besides title, SKU or Item Number. Is this true?

Fraudulent seller

How can I report and get satisfaction from dealing with a seller selling counterfeit items? I bought an electronic device from alctrs The item was clearly a knock off..misspelled front panel lettering, and no serial number. I recognized it , put it b...

Resolved! eBay please add a Pre owned description to the clothing in the next updates

Unless this is just a wanting us to make an offer to a buyer situation. More than once this month we have been asked if pre-owned means "worn and washed"? Um I may be off here but when I stop at my local resale shop and buy a piece of clothing I alre...

How to appeal a return base (from seller perspective)

Hi!I need urgent help. I sold an item which I described as defective, yet a buyer decided that it does not match the description (of being defective) and requested a return/refund. I escalated the case to eBay, hoping for help. They did not and decid...

Substitute Form W-9 Return via "email/banner link preferred"?????

Today, I received in the mail an IRS W-9 document requesting my TIN or SS#. This immediately raised red flags as there is no Ebay cover letter/instructions or heads-up notification that this request was coming. The return info implies that sending th...

Resolved! Customer Service Hours

Did eBay change their customer service hours? I am trying to contact them by phone and keep getting an automated response that I am calling outside of business hours. I was calling at 1:30 EST.

30% fees on most items sold?

All of my book item payouts come out as more than 30% in fees. I dont use free shipping or promotions. Here I get payed $2.76 on a $4.50 item. Thats almost 40% in fees. Am I making a mistake somewhere or is this normal.

Order cancellation never returned funds to my account

I ordered a vehicle bumper from a private seller and cancelled the order about an hour and a half later, the seller sent an order cancelled confirmation email saying my order would be cancelled and my money refunded. I waited the five business days a...

1099

Ebay now has the earnings report feature with gross sales. But it does not match the 90 day total gross sales figure. Which one generates the 1099 at the $2500 limit?

Not able to change the price for a Buy It Now Item

Hi, I want to change/lower the price for a Buy It Now Item and Revise will not let me change anything.Is it because there are 4 people Watching the Item ?

Something strange happened to me today (good strange).

I just waned to share this with other sellers... On 3-22-25: I purchased 2 small items for $15.66 each with free shipping. Paid $26.84 with tax.Estimated delivery date was 3-31-25.Tracking showed "In transit to next facility".On 4-1-25 I did a "item ...

Eliminated categories

Ebay eliminated all categories. Allegedly they are at bottom If you can deal with the insanity of having to endlessly scroll to the bottom of the screen while endless ads pop up - you might find the category.

I need to update my information with ebay.

I got this notice today on my seller hub that I "need" to update my information by April 20th.Clicked on the link.I reviewed my information, it's all correct and hasn't changed.Clicked on "done" and it thanked me for updating my information.Anyone el...

Jim "Griff" Griffith is back...or should I say never went away?

I know a lot of folks around here were disappointed when the eBay for Business Podcast ended last year and there was speculation that Griff may have been retired. Well, for those of you not on LinkedIn - he's now confirmed he didn't go anywhere, he j...