Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Sellers Protections... Against What?

I had a conversation (chat, as eBay no longer offers phone support... Assuming it is a way to boost profits in the name of "covid response") with an agent tonight about an issue with a buyer. The agent only suggests on how a seller can avoid bad tran...

Confirmation for product listing from UAE

Hi Ebay, We are a Dubai based company, can we sell our product on the Ebay website from UAE? Thanks & regards, Rohina

Resolved! just found an Item defect...can't contact buyer

I just sold and got paid yesterday for a 2 piece pajama set. When I was wrapping the set to go to the post office, I found that the top is a size Large, and the bottoms are a size Extra Large. I messaged the buyer immediately (yesterday) asking her i...

do sellers ever win a case?

Hello, I was browsing some topics were seller complain about buyers abusing return policy and seems to me like they never win, and even if they are in the right, buyers can manage to win a return or refund by just stating that "item is not as describ...

Why am I still getting International sales?

In the past two weeks, two buyers have successfully bought something and required me to ship it to Europe, and when I check the listing to see if their country is blocked, it's not. I went into the Shipping Preferences, everything is blocked except U...

Resolved! Have a buyer who says his paypal isnt working

I have a buyer who sent an offer that i accepted. He just sent me a message saying his paypal isnt working on ebay for some reason and if he could send me the payment directly to my paypal. Ive had this issue once with a buyer and contacted ebay and ...

negative feedback after buyer requested partial refund

I neglected to enclose a die with the game that I sold. When the buyer notified me, I offered a small refund. S/he declined and demanded a $5 refund on a $!4.99 item for a missing die. I asked the buyer to request a return and I would refund. The sel...

Resolved! Paypal despute

I have a feeling I am not the only one to deal with such issue. But this was my first time...The buyer made a purchase on June 15th. The item was shipped out the same day and delivered 3 days later.6 weeks went by, the buyer started the dispute case ...

Tricky buyer

We’ve not been big eBay sellers but over the last few months we’ve had a clear out. We are very careful with our items and listings and care about our feedback. It was 100% good. we shipped a toy and it arrived 2 weeks ago. Yesterday I got a very ang...

Do NEW Sealed Blind Bag Toys Violate eBay Mystery Box Policy?

Last years Christmas toy craze was around Toys that featured a surprise element. For example LOL Dolls. I know these are suppose to be ok, but I sometimes get flagged when I try to list items like mini funko figures that come in a blind box. Toys whe...

Is my not working or old good will meet the vero

I'm have 5 years experience as a buyer. And now i'm going to be a seller.I want to sell my private not working electronic goods. So are they considering as the vero?

Ebay Sellers, have you noted more fraud issues than usual for the last 6 months?

Ebay Sellers, have any of you seen an increase in fraud during the last several months? What types of fraud have you experienced? Do you have any tips on how to early detect, and fraud protection? Do you feel that eBay is doing enough to prevent frau...

Fun while it lasted: I went exactly 40 minutes with zero INR cases open against me

Imagine my relief when, at 1 AM, I got a message from ebay saying the final open INR case opened against me by anxious buyers unwilling to check their tracking information in these days of Covid delays was closed. YES! Zero open cases! Then, imagine ...

Adding RedBubble products to eBay?

I made a RedBubble account and planning to add some designs there. I was wondering if there is a way to add these products to eBay without having to buy the product through RedBubble and then ship it