Selling

Forum Posts

Sorted by:

Resolved! Ebay engaging in international fraud?

I had a seller file an item not delivered claim, even though the tracking shows the package enroute but by cargo ship due COVID19 shutting down air traffic to Italy. Ebay.it granted the buyer a refund, and they will not accept my appeal even tho Ital...

There was a problem sending your refund to the buyer - Buyer escalated the case

Hello everyone!I have a big problem. I had an open case with a buyer. I wanted to give him a full refund, because the item never arrived. But.... when i clicked on the "refund the buyer" option, it gave me an error:"There was a problem sending your r...

sharing mobile numbers in ebay messages

hello ebay community!!what if i do when a buyer tries to contact me with sharing his mobile number and try to contact me through whatsapp or emo asking about my products? will it be a problem to my account if i do not reply them.

Resolved! Shipping to Malaysia -- import charges?

Hi,Someone in Malaysia wants to buy a tea kettle from me. Only about $10 so I don't think it is a scam. Anyway, they said they are usually given an option to pay for import charges ahead of time. I used ebay's international shipping and came up empty...

EBAY SIDES WITH BUYER EVEN AFTER ATTEMPTED FEEDBACK EXTORTION

I sold an item to a first time buyer of mine . The buyer sent a very rude accusatory message in my inbox after delivery. She didn't like her purchase and demanded a full immediate refund . She also said she had no intention of wasting her time to ret...

2020 - another first!

A few days ago, a buyer puts in a request because their item was not received. Today, I get a message thanking me. It was received. So, I ask the buyer to cancel the request. Instead, I get a message from eBay that the buyer asked to review the case....

International selling

Hey - I need some help with international sales! I have read EBays policies on shipping and selling abroad. I am looking for a seller that ships internationally to the UK. I am trying to confirm if there are sale limits of 2,500.00 USA dollars. Quest...

The terms of sale in your listings are pointless and you have no rights as a seller.

I sold an item that was clearly listed "as-is". The buyer claimed the item was defective and asked for a refund. I called eBay and the rep told me that I shouldn't accept the return since it was sold as-is. When the return period closed, they automat...

My hard earned product ratings and review are being assigned to my competitors!

eBay algorithms are assigning my hard earned Product Reviews and Ratings to other competitors in my category! This is a bit outrageous since I spend an enormous effort to generate Reviews and Ratings for my product. Ebay is assuming all products sold...

This VERO organization grossly violated my rights. I do not have the words NATO in my listings

HelloI ask for an explanation. On what basis were all my listings deleted? Show me what I have violated and where? They just killed my listings based on a complaint. But how can I correct the description or title of the lot if I do not know what I vi...

Reversal

I had two payments reversed today so I called my bank USAA and they said there's no reason on my end for it to be reversed or declined. That I could try to make the payment from my browser instead of the app. I haven't tried yet but it's not people c...

Finally, eBay rules in favor of a seller!

I had a very negative experience with an extemely bad buyer. but eBay was helpful. Here's the short of what happened:Immediately after the buyer bought my item, his credit card was evidently used fraudulently. However, he purchased through Paypal, so...

Ebay has lost pictures for my listings again-everyone check!

An ebay specialist reached out to me to help out with my account growth the other day. He sent me an excel file of all the listings that I can improve on because they only have 1 picture...?/??? I have over 200 listings that Ebay has lost the picture...

1 bidder 2 bids how to tell if using 2 computers?

Bidder has 2 bids and no change in price. No reserve item. Has more watchers. Has happened before on a sale. How to tell if they are using more than one computer to bid? thank you

Resolved! New Sellers Be Aware of eBay Gift Card Scammers

As a new seller I was more than happy to get my first sales within hours of listing my items. I was so excited that I missed all the red flags in the situation. I came across two users (yes, I was naive enough to let it happen to me twice) of the use...