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eBay stole $100 from me

Buyer purchases vase for $100 with free shipping. I have to open unpaid item case to get buyer to pay. Buyer opens item not received case on 10/22. I upload tracking information on 10/23 and item shows in transit at that time. Item actually delivers ...

Help please

One of my buyers bought a necklace but bought the wrong one. I knew what one she wanted and went ahead and sent it to her. It was 5.00 more so I was going to request that money via PayPal but thought I needed her email address. I goofed up by not rem...

Restricted Item

I sold a sterling silver doctors thermometers carrying case. I took the thermometers out prior to shipping to England and now GSP is telling me it is restricted and they are not shipping it and not returning it to me. How do I talk to a real person a...

"Buy All" option in a multiple item listing

Is there an easy way to add a "buy all" option in listings that have multiple items for sale? I know I could always add a "variation" which says some to the effect of "Purchase Everything Listed in this Auction" (clumsy, but you get the drift), which...

Missing Item Specifics

Have large amounts of items tagged missing item specifics. When clicking on the item specific missing nothing shows up as missing. What is happening.

Half my listings used to be private... now none of them are. Is this a thing? How long?

My feedback page was looking different to me and I finally realized that every item sold was now showing up there (instead of "private listing" appearing on about half of the entries). Is this a thing? I didn't consciously change any listings and whe...

A grandiose suggestion for eBay on guaranteeing "Items Exactly As Described"

I know eBay doesn't consider this a forum for official suggestions and recommendations but anyone is free to steal this idea and take it up to appropriate channels if they feel it has merit: The cause: The reason I try to stay away from fairly expens...

We may be hurting our own sales as normal is no longer normal...

We all set our selling preferences as we want them. Alot (including me) have it set to block all buyers with more than X number of unpaid items in X months. Mine was set on 2 unpaids in 6 months... and my block means they can't buy. But we have to th...

Buyer offered my asking price and left message

So someone offered me the actual price of my item asking me to text them at their number (yes ik this sounds fishy af and I do not intend to at all text them, only responding through ebay messages) and they stated they're fast payer and need it shipp...

How Can I Report a Buyer for Feedback Extortion?

A buyer demanded something she is not entitled to "before I leave feedback".This is feedback extortion. I already reported the buyer for her unreasonable demand so ebay's Report a Buyer link WILL NOT ACCEPT my new complaint about her new feedback ext...

Resolved! possible scam?

I have gotten two messages, similar to this, from the same guy, that I suspect are suspicious: "Hello I am seller on ebay as well I had a transaction with this newbie who has stopped payment saying he didn't get it and then said he did. Tracking show...

I got an offer, and before I responded eBay said it had sold and I received payment!?

On Oct. 24 at 4:18 PM I got an offer on an item. Two minutes later I got message from eBay it had sold and I had received payment. I hadn't responded. I didn't want to get a negative from eBay, so I didn't try to contact them. I asked the buyer if th...

Setting a new record and found a great buyer

Shipped a box July 31 after 2 weeks buyer messages where is my item? I track it and it is in the USPS universe. I advise buyer to wait a week and contact me. After a week buyer states still no item, I track it still in the mystery place with all of t...

"You are obligated to ensure I receive the item, not just dropped off on my property"

Hey all... been MIA for almost a month on the boards mainly because I have a new kid. Still been working/selling behind the shadows from home... only to come back to a slew of business issues (MP, inventory, USPS delays, etc.) So it's bittersweet tha...

Buyer wants "price match" to Amazon after receiving item

Had a buyer make several low ball offers on a pair of BIN pants, I sent an offer for the lowest I could go and she accepted $34 and paid. Today I get a message that she received the item today, but "Amazon has it for $27 now, please price match" with...