Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer insisting that I sell the item even though the transaction is cancelled

I have an bundle of 2 items for sales. I listed it as an auction on ebay. However, about 4+ hours before the auction end, one of the items is sold to someone else in another site. The listing had quite many watchers but only one bidder at the time. S...

Does automatic relisting count towards the 50 item limit?

While creating a listing for auction, a box that I can check reads "Automatically relist this item up to 8 times if it doesn't sell. No insertion or optional listing upgrade fees for each relist"Does this no fee for automatic relisting still apply if...

Do you block buyers who file false SNADs?

I know sometimes the definition of the term "false SNAD" can differ a bit depending on what seller you ask. But I'm talking about the clean cut false SNADs... the ones who say in the comment "It doesn't fit" or "I don't like it". I'm getting more of ...

What are sellers supposed to do when a buyer makes a written admission to damaging their purchase?

This isn't my first post on this particular item, and far from my first on buyer fraud. We all know it runs rampant. But most of these posts I make sparks some interesting conversation, and who knows; maybe one day it'll get noticed. A brief summary ...

Yet 2 More UPI Cases Opened today So Discouraging

In the past 2 weeks had to open 3 cases where the bidder bid on day 1 of the 10 day auction. They won, didn't pay, opened case at 48 hours then waited. 4 more days. So 16 days total thinking I had a sale but ended up empty. I am just so tired of this...

Resolved! how do I show proof of shipment for a paypal chargeback with eBay International Standard delivery?

I shipped an item using international standard delivery. The tracking number starts with ESUS and is only trackable on eBay. It is similar to ebay global shipping, but not exactly the same. The buyer did an unauthorized chargeback on paypal which jus...

Ending an auction early

I listed two vintage glass Alka-Seltzer bottles for $10. I got two messages from someone with offers. One offer was for $8.56 and the next offer was for $9.56. The bottles are from my grandmother's home at which we are having an auction now. My mom s...

Listing Items on iPhone

Having trouble listing items with the app on my phone. Been listing for a while with no issues until about 2 days ago. Now, when I choose my shipping, it wont save it. I appears for a minute, then dissappears. I cannot complete the listing because it...

Yet another Chargeback lost, filed 320 days after delivery

Ugh, I know it's going into a blackhole, but writing this will help me vent :). Had a buyer file "unauthorized transaction" through a chargeback with their bank on paypal. They were allowed to file 320 days after delivery(August 2019). This opened me...

Resolved! Potential Scam

So I am not new to selling but new to the scams that have been running around. I just sold a PC for $1950. The buyer sent me a PO Box in New Jersey because i do not ship internationally. Says post office will forward it through PostaPlus. So I tell h...

Resolved! Buyer says refused package at post office, I don't have it back.

I sold an iPad, and buyer wasn't happy with it so they wanted to return for a refund. I accepted the return, clicked option for ebay to issue them a return label, waited two weeks and nothing. My money is on hold in paypal. Buyer closed return. I ema...

Direct vs. thermal transfer labels for shipping?

Hi,I'm looking for a label printer for very low volume label printing. A roll of labels (4"x6") of say 200 labels will last more than a year...that low. Right now I use my inkjet printer. I print in a letter size sheet of paper, cut around the label,...

Competing Seller Accepts Best Offer and Cancels

I had 12 watchers on an item and sent out a best offer. Within about 20 minutes, a buyer accepted, thus selling the item. S/he then sent a cancellation request immediately after, stating the offer was accidentally accepted.As the request was made jus...

Photo limit of 3 now?

Long time seller here. I am trying create a new listing and seller hub will only allow me to enter 3 photos with message I am at my photo limit. What? Is this yet another "issue" or is it a new policy that I somehow missed? Thanks.

Goodbye Wishes For Trinton

Tomorrow, July 30th, is Trinton's last day. There is an announcement here: https://community.ebay.com/t5/Community-Platform-Feedback/Thank-you-and-good-luck-to-Trinton/m-p/31105071#M14723 @Anonymous Thank you for all the help over the years! Best wis...