Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Can’t receive payment and options locked?

Recently I have had 2 buyers that have sent offers and I excepted. The first was unable to pay. Every time she tried she received a message stating that the seller is not accepting payments at this time. The second item is still marked as unpaid but ...

How to deal with delayed items arriving late, yet buyer refusing or ignoring to pay back?

This COVID crisis has created (for me at least) a situation where shipments take MUCH longer to arrive to certain countries, most of which I already stopped my shipments too, but some were sent in April-May and because eBay has been horrendous at man...

Listing Variations

How do I edit an existing listing to include additional sizes in the item? I don't really want to have to do a separate listing for an identical item, just a different size.

Buyer Claims Box Was Empty

I have been selling on eBay for years and this is something new to me. I shipped out an item and packed it up securely as I always do with plenty of tape on all sides. Buyer sends me a message that the package I sent him was empty, nothing in it? The...

Software confusion regarding SOLD ITEM; and "eBay label is ready" messages!

This message is for the eBay staff! Hopefully what I am about to post IS NOT something that some out of touch person thought would be a good change due to eBay's move towards Management Payments. YOUR EBAY ITEM SOLD: I'm quite sure that I am NOT the ...

Do I need to worry about large amounts of disputes for international orders?

Since the pandemic I seem to get almost as many "not received" disputes as I get international orders. Most are very reasonable and understanding, but can eBay cause me an issue for having a large number of not received cases or is it tolerated with ...

What to do when an offer is made by a scammer?

Hi all,I received an excellent offer on an item, only to realize the person that sent the offer is definitely a scammer (they left a note asking me to kindly text them and left a phone number). My question is, should I decline the offer or ignore it ...

Resolved! I chose buyer pays shipping, but my live listings now show I'm paying shipping

I listed two items yesterday and both times chose that the buyer will pay shipping. Now looking at my listings through the app and in the browser, I'm getting conflicting information. On the overview page one item shows "price + Shipping, but the nex...

Resolved! New buyer wants to use diff. payment method? Potential scam?

I received and accepted an offer on one of my items this morning. Upon not receiving immediate payment, I reminded the buyer to complete payment, and assured them I would ship as soon as they paid. They said they did pay, (they hadn't) and then follo...

Is the extra "500 auction listings in Fashion & Collectibles" for Premium Stores Cancelled?

I was checking my promotions and see that the "50,000 Fixed Price Listings" is there for me,but the extra "500 auction listings in Fashion & Collectibles" is not there at this time. The way I had understood the message from ebay was that both would b...

The winning bidder won even though I don’t provide shipping to that area

Hi A buyer from Thailand won my auction, even though I don’t provide international shipping at all. I had no idea until that person won and I could see the person’s address. I cannot provide an exception this time though because Thailand either has r...

Beanie babies confusion

Hello Everyone, this is my experience selling beanie babies on ebay. My husband lost his job and as a consequence I have been trying to sell everything that is not attached to the wall around the house. I have two huge boxes of Beanie Babies and upon...

late charges against top seller

So I have been selling since 2009. I am top rated seller. I recently set my settings to vacation with dates, and message that there would be no buying or shipping within dates. I do this a few times a year. Never had a problem. This time I had 4 sale...

Selling assist

Anyone know how I can find someone to sell my items?..looking to semi retire..my stuff makes good $ mostly mid to high end clothing..would do a 50/50 split and ship items to whomever..thanks!

New buyer requirements way overdue!

These are suppose to be our stores with some control and protections. It is a simple fix. Give Sellers more options in buyer requirements and let us be more selective of " our " customer base. I would like to be able to add the following:1) Maximum a...