Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Missing Required Item Specific- but it's already filled in?!

One of my listings that's been active for several months appeared under missing required item specifics. The supposed missing specific is Size. This is a variation listing- size is already selected- and the sizes in the listing are selected from the ...

Resolved! Bad address-- Book being returned to me.

Hello sellers-- I sell mostly books. I mailed a sale to the ebay/paypal address. I received a notice after "Out for Delivery" that it could not be delivered "Insufficient Address". I researched the address. The street and number was in Brooklyn, city...

I’m highly suspicious this is a scam!

I had a fairly expensive ($1650.00) leather stuffed doll for sale & I was contacted by an interested buyer. I don’t have the listing open for international buyers. He asked about shipping to Australia. It was July 4th weekend so it took me 2 days to ...

So frustrated! I am trying to report a buyer who is trying to scam me but eBay won’t let me file.

It’s so simple and I’m not even doing this for myself I’m trying to report a scammer to eBay so he won’t have a chance to scam somebody else. he blatantly sent me a message to complete the transaction outside of eBay. It’s in my messages and it’s cut...

Need help, unauthorized user of buyer or bidder account...

I just received two messages from from Ebay stating that they removed an item I sold to a particular Ebay account because the purchase was made without the account owners permission. The item was paid for by said Ebay account and I shipped the item a...

Resolved! As a seller, how long does a buyer have to response to a seller

I have a buyer that claims that he has not rec'd the item. Tracking shows that it was rec'd and it has been 7 days since I sent the tracking to the buyer in response to him opening a case. He has not responded to the case. How long before this case i...

Can't edit active listings in bulk because of this incorrect error code:

I am trying to edit my active listings in bulk (1-1000, 1001-2000, etc). Specifically I am trying to change or remove promoted listing ad rates. The error reads "This listing was not updated because it is a fixed price listing with a previous sale or...

Please help! What to do? Buyer trying to scam me! Claiming Received Empty Box

Hello! Need your advise or recommendations on what I could do in the following situation? I sold an $600 item to the buyer from Brazil. Prior to deal we had very amicable and nice communication. He messaged me asking some detail about the item and so...

Happy 2500 to me!

To those of you who do this full time, hats off to you!

Buyer Request Refund - Claims baseball card was shipped damage. Admits to buyers remorse.

Hello, I sold a baseball card for $4,700. Seven days later buyer claims the card has two deep groves in the card. The buyer has negative feedback: SCAMMER! Canceled my order 7 days later? No response! Repeat offender! Boot him! During conversation wi...

Negative feedback left by wrong buyer. I canceled order as the sale was created for a previous buyer

I even messaged the wrong buyer seconds after his purchase to let him know that it was meant for my previous buyer. I sent a request to ebay to have the feedback removed... it was denied. This could financial impact me as I don't have employment duri...

Do 100% Charitable listings count towards Top Rated Seller annual sales and transactions?

Hi Everyone, I was wondering whether the sales from a 100% charitable listing would count towards the annual $1,000 / 100 transactions needed to reach top rated seller status?

The winning bidder is unable to make the payment

The winning (and only) bidder messaged me today after I sent an invoice. I'll quote what I was told. "I seem to be blocked by some inimical agent from being accepted by PayPay and eBay will not accept any credit card for this purchase. How else can I...

Buyer requested item held at depo to bp;;rct, but will eBay count this as proof of delivery.

I'm in the UK, it's being sent UPS.

0 feedback buyer for $325 item, confirm address?

Hi all, I just sold a musical instrument for $325 and need your advice to minimize risk when selling to a 0 feedback buyer. The buyer is a zero feedback eBay member, just joined a few days ago. Because I had two buyers recently who had address issues...