Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

A new generation of customers.

An observation from selling in my B&M store. Customers will come in. I'm sure they know what they came there for. If nobody approaches them or asks them if they need help, they will leave. Some times they will leave bad reviews online saying they cam...

GSP non delivery due to recipient - now opens 'not received' with paypal

I have a GSP 'item not received' dispute opened in PayPal. The item arrived at the GSP depot, and UK outward tracking shows non delivery due to 'delivery problems/delay caused by recipient' . To further complicate matters it looks like the item was s...

Ebay allowing payments by mail??

I sent a combined invoice earlier today to a customer for a bunch of sewing patterns. A duplicate invoice was sent back to my own inbox. I opened it to make sure everything was accurate, and this was printed near the bottom (which I had nothing to do...

eBay refund buyer when tracking shows delivered

Shipped item international, package was delayed and tracking had not updated in weeks. Buyer opened case, I provided the active tracking. eBay closed case in favor of buyer, 5 days after closing the tracking updated to show the item was delivered. i ...

Buyer not paying

Hello all, im fairly new to selling only a few months now and this is the first I’ve run into this. Tonight is night 5 of no Payment or contact from buyer. I’ve sent a message and a payment reminder, as well as a claim for non payment last night. Thi...

Sellerbration

So I've been trying since 12pm PT to get in. Is anyone else having this problem? All I keep getting is try again in 30 seconds...

Refund request

Hello - I have a buyer that purchased a New with Tags baby dress and wants to return it because she says it has dog hair on it. This is not an impossibility since I do own a dog, but it is unlikely because the dress was taken directly from the bag I ...

Selling price suggestion from eBay is outrageously high....

I'm a doll seller, and buyer. There is a specific brand of doll that I specialize in and am quite familiar with. Today I listed some doll clothing hangers. Small 2" plastic clothes hangers. I was listing them at a very reasonable $5.00 when I noticed...

Resolved! out of stock cancel order

1. Someone is purchased2. It's out of stock3. Buyer 1 cancels the order.4. Does the stock automatically reappear?

25th Year Sellerbration ... so what's the catch?

So what's the catch with the 25th Year Sellerbration offer?

Resolved! Auction Price

What are the reaction to be taken if we are not able to sell an auction at the lowest price we want?

INVOICING

I haven't been able to send invoices for payment in two day - anyone else having this issue?I contacted my buyer to explain why no formal invoice and of course they've yet to pay me!

Ebay not helpful

I’m unable to accept offers made on my listings from buyers! Buyers are unable to purchase any of my listings. I have been contacted by buyers and they have brought this to my attention. I’ve contacted eBay about it and all I’ve got is crickets from ...

Buyers leaving feedback - hard to locate link

I've had quite a few customers email me saying "I'd love to leave you 100% feedback, but I can't find the link since the last ebay update". I too, have looked for a link to leave feedback for my own purchases, and it's not clear as it once was. I hav...

Likely scam, what would you do?

I'm selling a cpu, and a buyer with zero feedback and a Chinese name buys the item last night. The address is a known freight forwarder that is popular with computer parts scammers (1140 River Rd, Newcastle, DE), especially CPUs. I don't KNOW that th...