Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Need to help a buyer - letter stolen from mailbox

I received a message from a buyer today which includes the following (reposted with his permission): The post office delivered it to my mail box on Saturday. I put my mail on hold earlier last week because someone has been vandalizing our mailboxes a...

foreign invoices not sent by ebay

a foreign buyer has not received invoice for item that I sold . I don't know how much ebay charges the buyer for sending to his country. How do I get ebay to send invoice again.

Lack of ebay customer support and fraud

I am thoroughly disgusted with ebays' customer support. They have their canned **bleep** response telling you how sorry they are and they are here to help you. The folks from the Philippines may be able to speak english, maybe, but there is limited t...

$10,000 bids on corning ware?

HiCould someone explain to me what kind of scam these sellers are pulling?I was just researching corning ware.Keyed in to sort highest to lowest.A bunch of actual sold items came up for $8000 to $10000 each.All by sellers with zero feedback.I own a g...

Resolved! Return Question( Not my item)

I just received a notification that a buyer opened a return case on a pair of sandals and said they are coming apart. The problem is when I looked at the photos that the buyer added to the return case they are not the sandals I sent. They are both Sk...

Resolved! selling off what I have listed and closing my account

I see a lot of people saying they are leaving ebay and kept wondering why and now I know. Being a newer seller Thought hey this is great we can get rid of some stuff make a little cash from home. Boy was I WRONGGGG!Theres absolutely nothing to protec...

Help, do I need Full First and Last name from the buyer before shipping paid item?

I recently sold an item to an Ebay buyer and they have paid but they don't have a Full First and Last name on their Ebay/Paypal account. They only have a First and Last Initial. They also don't have any feedback which never really bothered me before ...

Buyer wants me to re-ship item after it was returned to me as undeliverable

I shipped out an item about a month ago. Shipping was free for the buyer; it cost me about $5.50. When I tracked the package, it said "Moved, Left No Address" and was returned back to me a few days ago. The buyer just messaged me and said it was retu...

Help. What is the simplest way to download my listings?

I have cleared out inventory to make way for new products that I will be selling. So, I sold all the existing inventory to someone who wants to add the products to their ebay listings. To make it easier for them I would like to offer them my listing ...

Buyer says they never received item, USPS tracking says "Information Available Soon"?

Hello all. So a buyer bought a pair of Nikes from me, I shipped them out on July 27. The buyer has now opened a dispute saying they never received the item, I checked the tracking and sure enough there's been no update on it. It only says "Informatio...

Item delayed and buyer opens case for full refund and wins

Hi, I am disheartened because I sent an item via registered mail which was delayed by weeks. The buyer opened a case complaining about the delay and asked for a full refund. Ebay found in favour of the buyer issuing a refund which was taken from my a...

Huge eBay glitch now no sales?

Has anyone else had this recent problem?Approx 2weeks ago whilst listing an item I got to the postage section only to find that it had all changed? It was saying parcel Force 24 & the amount to send the buyer was £250. I checked my other listings to ...

Sellers Protections... Against What?

I had a conversation (chat, as eBay no longer offers phone support... Assuming it is a way to boost profits in the name of "covid response") with an agent tonight about an issue with a buyer. The agent only suggests on how a seller can avoid bad tran...

Confirmation for product listing from UAE

Hi Ebay, We are a Dubai based company, can we sell our product on the Ebay website from UAE? Thanks & regards, Rohina

Resolved! just found an Item defect...can't contact buyer

I just sold and got paid yesterday for a 2 piece pajama set. When I was wrapping the set to go to the post office, I found that the top is a size Large, and the bottoms are a size Extra Large. I messaged the buyer immediately (yesterday) asking her i...