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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Netflex shut me down. I made face mask with their fabric I bought at Walmart.

I listed all the face mask as homemade....eBay didn’t bother to view my perfect feedbacks in 20 years. 3 days with no sales is my punishment. Small sellers like me, don’t stand a chance. A warning would of been nice.

Resolved! Buyer stating I have to complete the delivery?

Hi all. It's taking a long time to get through to Ebay so I'm trying this. I sent an item to buyer in Miami, FL (from VA). Checked on delivery status and I believe it was on the 8th that it was attempted but states that business was closed. I emailed...

Doesn't Match Description or Photos

So, had a buyer initiate a return with the reason "Seller claimed these were a 40 pair of shorts. False label had been sewn into shorts. I measured the shorts and they are 38 waist."We accept returns, but Ebay is requiring us to provide the label? Is...

Problem returning item to seller

I bought a shirt that’s too small and want to return it. The seller accepts returns, however, now they are refusing to provide an accurate address. It says on the package they are from NY, but they keep giving me an address in Indonesia. I want to fo...

Cannot create a new business seller account due to eBay technical issue

I have created a new business account and made a draft to list an item. I get an error that says:We're having some trouble right nowYour request couldn't be processed because of a technical issue. Please try again.This is a well known issue apparentl...

Negative Feedback

I'm relatively new to Ebay and was just wondering about negative feedback. I've 134 positive and one negative. This was left after a handbook I sold had pages missing and I hadn't noticed. A full refund was immediately given to the buyer. An honest m...

I am signed in and when I go to resolve a problem, they ask for my password again, and then it says

I am signed in and when I go to resolve a problem, they ask for my password again, and then it says its the wrong password even though I am in

Why can't I switch to classic view on my iphone?

I am really upset at eBay. I cannot do anything if I am away from home because I have not been able to switch to classic view on my iphone for months now. When I Click on the classic site at the bottom it stays in mobile version, nothing happens. Wha...

How do I report a scammer to eBay?

The person who bought my listing has an account with a lot of positive reviews, so I figured they were trustworthy. I messaged them about payment, and told them I’d ship the item after payment was received. They messaged back with a screenshot of the...

Issues shipping to Puerto Rico During Pandemic

I had 3 items ship to PR 2 months ago and all went well, 5 day delivery at most from Maryland. Ive received 3 sales from PR in late July and have been having nothing but problems. Shipping taking in excess of 3 weeks on these items . Description from...

Scammers!

New sellers, Beware of the latest scam, "I am interested in buying your item. Kindly text me on my phone number to complete the transaction." Don't do it. Politely decline, and BLOCK THEM! They are violating ebay policy and scamming you.

Gloves are off. Ebay now allows sellers to use Ebayers IDs to smear their name!!

Earlier this week I found A seller that is using my Ebay name to smear my items. That was Tuesday. 4 time I contacted Ebay and they were promising me up and down that they would remove the listing. They said they take these issues very seriously.Toda...

My INR Response during Covid: Does it conflict with any ebay policy?

Lately, in an attempt to gain SOME control over the onslaught of INR cases I am receiving during Covid, I have begun asking buyers who open frivolous INR cases to close them. A frivolous case would be when tracking says "out for delivery" or "availab...

Illinois Sales Tax - IL sellers?

Illinois just became one of the tax facilitator states. Since I live in IL, does that mean I can shut off the ebay tax collection table entirely, as ebay is now collecting and remitting the sales tax for us?

Need to help a buyer - letter stolen from mailbox

I received a message from a buyer today which includes the following (reposted with his permission): The post office delivered it to my mail box on Saturday. I put my mail on hold earlier last week because someone has been vandalizing our mailboxes a...