Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Very poor customer service

My experience with eBay customer service has been ridiculously poor. To try getting a fee refund of £2.69 I had to start 9 chats and 2 phone backs to get the £2.69 (which they owed me) refunded. They promised me they would refund the money several ti...

Requesting refund early

A buyer, who I do not trust, has shipped back an item & the refund is requested. Now he is asking for a refund before I receive my parcel because he doesn't want to have to track the shipment. LOL! His feedback score is 1 & that is from me. He did no...

What seller info is given to buyer?

Hi, I'm going to start by saying I sell some weird things on here. I had a "buyer" that had been messaging me for the last 5 days about a product asking different questions and if I had more of this product, etc. Finally I made a listing for them. Th...

Charge Back scammers

The buyer paid through PayPal Dec 18, 2019. $346.24.I left positive feedback on Ebay for the buyer Dec 18, 2019.I shipped via UPS Ground Dec 19, 2019. UPS shows it was delivered on 12/30/2019 10:21 A.M.Buyer had item since Dec 30, 2019, well over 60 ...

no summary no listings

I have tried both Safari and Firefox to no end! I do not have a summary nor listings!!! Also I HATE SELLERS HUB.

Ebay not helpful for sellers. Only buyers.

Be warned SELLERS. eBay does not have your best interest in mind. Ebay was unable to correctly settle a dispute we had. We had an item returned to the wrong address by the buyer. We notified eBay of this ahead of time but did nothing to correct. So t...

Why doesn't ebay remove a digital delivery item once its been reported ?

Hello As the titale states :- Why doesn't ebay remove a digital delivery item once it has been reported ? For exampleTo report a digital delivery item -Click on report an item on sellers auction page - 3 dropdown menu's appearclick on Listing Practis...

Selling digital delivery products

Hello, Its my understanding that digital delivery items are not allowed at all on ebay.co uk.. Unless,1. You are an approved seller of digital items (You will need a letter from God) or2. You advertise your item in the 'Everything else>information pr...

Marketplace facilitator sales tax

When I, as a customer, pay a "marketplace facilitator sales tax" on a second-hand item from another state, which state is receiving the tax? For example, I buy a DVD from Arizona and have it delivered to Georgia. When I pay the sales tax, which state...

Where can I add to my FAQ on my account.

I have looked in preferences, etc. and I can't find where to add to my FAQ when people want to send me a message or ask a question. Is this even something I can add to or change?I recently had someone want me to change the address as to where they wa...

Just thought I'd share a little buyer story

July 19 - buyer made an offer on a dress. I acceptedJuly 23 - after 4 days of crickets, automated process opened an unpaid item caseJuly 27 - after another 4 days of crickets, automated process closed the unpaid item caseJuly 27 - item relistedAugust...

cancel transaction

Buyer made wrong bid & won item. How do I cancel transaction/

Resolved! Counterfeit Items?

There is a well-known manufacturer, who sells derectly its products on Ebay, has reported several of my item as counterfeit. The items were original, original packaging, different sizes. Ebay removed my listing, dropped me off the search engine for 3...

Sold an item 3 times and each time the transaction was cancelled and refunded. Should I list again?

So 3 previous attempts I've tried selling an item, and did so each time. But each time, there was always a problem. First and third attempts were payment problems. Second was related to shipping. First time on July 6th, the winning bidder canceled th...

This order was not successful. Payment for this order has failed. I have already shipped the item.

I got this message now after buyer received the item and said the item was damaged from shipping. He is not wanting to send the item back and retracted his payment. An ebay employee told me to ship the item and now I'm just lost. What do I need to do...