Selling

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Resolved! Buyer using same negative feedback comments for all purchases - ebay won't remove

I had a buyer leave 'positive' feedback with a negative comment that inaccurately stated the items I was selling were used and dusty. When looking at their feedback page it's obvious they are either auto-filling the negative comment or purposefully l...

I believe I was charged for 2 unpaid items and I can't open a claim since I deleted the listing

Today my paypal was charged by Ebay Inc. After looking around for a while the only reason I can think of is a suspicious buyer two weeks ago, who "bought" 2 of my items but never paid. After the incident, I decided to delete the listings from my "sol...

How long does buyer have to return item?

I currently have an open return that was opened Sept 16 and the request states the buyer has til Sept 30 to return. It is Now Oct 1 and I have not received the return, it has not been shipped, and the request is still open. When will ebay close the r...

Seller Hub Missing?

Can someone please help.... My SELLER HUB is missing. I can view active listings, but I need the full SELLER HUB to complete some tasks. Any ideas?

Sales Still Suffering? This Maybe Why!

After a horrid September month and sales falling to lowest they been in a year I called EB MP, who connected me to Sales Team and what did we find? Promoted Listings dropped from the time I told them sale plummeted. Check your Performance -> Traffic ...

Resolved! How Long should you wait

A bidder with no feedback has bid on a set of paperbacks. It's been four days now. How long should they get? I have sent the invoice and later a message.

Sales Tax Issues

Anybody else? Ive submitted my info back in 2019 everythingvwas going like it should be. Then aug 5th they started taking sales tax out of my account when ive given my sale tax certificate and forms. Called multiple times, still not resolved. Been ov...

Most Recent Seller Survey

I was feeling charitable, so I clicked the message "please take this survey about your recent selling experience". I lasted 4 questions before exiting. "how satisfied are you...", "how likely are you to continue...", "how do you rate..." etc... But t...

Ficticious Feedback visible on my listing

Hi! I hope someone can help me with a huge issue I discovered as I was browsing through my listed items. I just noticed that one of my CURRENT listings has feedback on it- from people I've never sold this item to. So, when you open up my listing, it ...

Buyers remorse wants to cancel

So my wife saw this on social media from an online seller from another platform. She laughed and texted this to me thinking I would be able to appreciate the post. She knows all too well what I go thru.

Is buyer trying to scam me?

Hi guys and gals. I just had a case opened against me earlier this afternoon for an item not received, the buyer requested a refund. They didn't contact me about any issues regarding the item beforehand, so this came as a surprise. I sold it on Septe...

Scam buyer opens a dispute on PayPal. They won the case, can I appeal?

I'm new to eBay and started selling not too long ago. I can across this buyer that immediately paid but requested to change the shipping address to a new one. Now, they opened a dispute on PayPal stating the payment was not authorized and won the cas...

What causes an item not to "index"

What causes an item not to "index"? I have a Rhinestone brooch about half way through a 10 day auction and it has zero views, not even the onesie twosies that generally appear as soon as an item is listed. Does this mean it is invisible in search? Al...

covid19 From "Top Rated" to "Below Standard" for 1 year after 7 weeks in the hospital

Please let me know if anyone out there has had a similar experience.I hope all of my fellow sellers are staying healthy out there because god forbid you get sick & are an ebay seller. This is what happened to me:Just like people that are sick & dying...

Resolved! Is the 200 Free listings per month continuing? Versus the 50/month pre Covid? How much longer?

I do not have a store. I can only find the announcement that says it last until this past June but I have been getting 200 at the start of each month. Grateful for that at least. Thanks!