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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Time Limit allowed for customer to advise item not received

In review of the info. I could find, am I correct that a buyer has 30 days to advise the seller they did not receive the item? I received a note tonight from a buyer that purchased toward the end of May and is now advising they did not receive their ...

Resolved! eBay Page Views and Metrics

Hi. I have just started selling some adapters. I have a bit of experience on here but not a lot. When I check the performance metrics, and look at my traffic report. These adapters are getting steady impressions. Only one listing had an eBay Page vie...

Is retail/online arbitrage (reselling) currently viable on Ebay?

Is retail/online arbitrage currently viable on Ebay? I'm aware there are some pitfalls to this business model I will address in a second. But my general question is whether there are niches where retail/online arbitrage actually works and doesn't vio...

New "simplified fees" structure seems to be higher than their making it sound

I just finished reading the latest message on the new "simplified fee" structure. After looking at the coming fees it looks like I am going to be paying quite a bit more in fees than the advertised "Most sellers can still expect to see overall saving...

Very poor customer service

My experience with eBay customer service has been ridiculously poor. To try getting a fee refund of £2.69 I had to start 9 chats and 2 phone backs to get the £2.69 (which they owed me) refunded. They promised me they would refund the money several ti...

Requesting refund early

A buyer, who I do not trust, has shipped back an item & the refund is requested. Now he is asking for a refund before I receive my parcel because he doesn't want to have to track the shipment. LOL! His feedback score is 1 & that is from me. He did no...

What seller info is given to buyer?

Hi, I'm going to start by saying I sell some weird things on here. I had a "buyer" that had been messaging me for the last 5 days about a product asking different questions and if I had more of this product, etc. Finally I made a listing for them. Th...

Charge Back scammers

The buyer paid through PayPal Dec 18, 2019. $346.24.I left positive feedback on Ebay for the buyer Dec 18, 2019.I shipped via UPS Ground Dec 19, 2019. UPS shows it was delivered on 12/30/2019 10:21 A.M.Buyer had item since Dec 30, 2019, well over 60 ...

no summary no listings

I have tried both Safari and Firefox to no end! I do not have a summary nor listings!!! Also I HATE SELLERS HUB.

Ebay not helpful for sellers. Only buyers.

Be warned SELLERS. eBay does not have your best interest in mind. Ebay was unable to correctly settle a dispute we had. We had an item returned to the wrong address by the buyer. We notified eBay of this ahead of time but did nothing to correct. So t...

Why doesn't ebay remove a digital delivery item once its been reported ?

Hello As the titale states :- Why doesn't ebay remove a digital delivery item once it has been reported ? For exampleTo report a digital delivery item -Click on report an item on sellers auction page - 3 dropdown menu's appearclick on Listing Practis...

Selling digital delivery products

Hello, Its my understanding that digital delivery items are not allowed at all on ebay.co uk.. Unless,1. You are an approved seller of digital items (You will need a letter from God) or2. You advertise your item in the 'Everything else>information pr...

Marketplace facilitator sales tax

When I, as a customer, pay a "marketplace facilitator sales tax" on a second-hand item from another state, which state is receiving the tax? For example, I buy a DVD from Arizona and have it delivered to Georgia. When I pay the sales tax, which state...

Where can I add to my FAQ on my account.

I have looked in preferences, etc. and I can't find where to add to my FAQ when people want to send me a message or ask a question. Is this even something I can add to or change?I recently had someone want me to change the address as to where they wa...

Just thought I'd share a little buyer story

July 19 - buyer made an offer on a dress. I acceptedJuly 23 - after 4 days of crickets, automated process opened an unpaid item caseJuly 27 - after another 4 days of crickets, automated process closed the unpaid item caseJuly 27 - item relistedAugust...