Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

New Seller... When can I expect sales?

Hi All, A couple of weeks ago I opened a shop selling luxury & designer Men's clothing. Not quite lift off so far... yet to make a sale! But as far as I can see this is pretty normal for new stores? How long would you expect it to take for a store li...

Resolved! How can I send invoice to a buyer?

Hello,I want to send a invoice to a buyer who wants to buy my product. So how can I do that?

Online Seller backseat drivers

Am I just a grumpy person or do you guys get this too? It's pretty well known amongst many of my friends and family that I sell online full time for quite awhile now. I remember my parents were even quite skeptical about this when I started, now they...

Wrong address provided by ebay, have to pay all costs none the less

hi All, I had this really strange experience getting ripped of by ebay. I sold 3 items to one seller. I got 3 ebay emails, 2 contained a wrong address. I've send everything by the book and added the tracking info on all object orders seperate. I gave...

Why does E-Bay continue to allow an unfair and dishonest VeRO process?

trinton@ebay I was just hit today with a VeRO claim from a company that is not listed on E-Bay's publicly available VeRO list. Then E-Bay hit me with a 3 day restriction on my account. The VeRO claim was that my item was counterfeit. In reality, the ...

Strange line in address?

Recently sold an item and this is the shipping address.Does anyone have a clue what the PANG-042323 might mean. Should I include it, or delete that line. 1050 Slocum Ave. Ste FPANG-042323Ridgefield, NJ 07657-1520United States

Is there a way to place a hold on a seller account when going on vaca?

I’m looking to suspend my sales while I go on a week vacation next week. I am concerned someone will purchase and item and I won’t be able to get it shipped out in a timely fashion. Any suggestions?

"Change to Auction" Bump in Road

Yesterday I was taking inventory. I found a number of Good Til Cancel (GTC) listings that were listed for 5 or more months, so I selected "Change to Auction" and used a low starting price to get them sold. Later that day I got an email from someone w...

Why can't I simply see what my sales were today?

I had about 40+ sales today, the total is around $400-$600, But I don't know because on the sales graph it shows $20 in sales. Is there a way for me to actually see what my sales are? I don't want to know what they are the day someone pays, I would r...

Fraudulent damage claims

How many of you sellers have experienced a buyer damage a item and then file a damage upon arrival claim to get a refund, in reality a buyers remorse issue, only to find out ebays policy does not protect you for these scam artists.?. eBay does not as...

waiting for payment

My item has been on payment initiated for a long time. Yesterday, the process went from payment initiated to waiting for payment again. I assume this means the buyer canceled the payment. But how do I know when the item is going to close and how long...

start selling handmade items

I wanna star selling handmade tote bag. but the price range that already has in the ebay for tote bag is high. will it be a problem if I set a low price range for my items?

Buyer refusing to pick up item at Post Office which requires a signature for delivery

I recently sold an item for $1000 and eBay suggested shipping with signature confirmation. I did this and the item has been at their local post office for 1 week now and is available for pickup or re-delivery. I updated the buyer twice regarding the ...

Another minor glitch

Since I was switched to Managed Payments I am getting double notices on items selling via auction; typically with an auction you get a "Your eBay item sold!" email while with fixed price you get "Sale confirmed" and the few that sold Friday I got bot...

eBay still holding payments 3 days after delivery & positive feedback, says delivered to wrong zip

Hi all. I am a relatively new seller (11 items sold, ~$1000 in sales) and the last three things I have sold have been in an eBay hold for 3 days after tracking stated delivered. I have also received positive feedback from two of those buyers. When I ...