Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Recommended for Promotion

I have a few listings which ebay has "recommended for promotion." They are a mix of newer and older listings in a variety of categories. At a variety of price points too. Anyone know what prompts ebay to make the recommendation? Incidentally, once I ...

Resolved! Free Shipping

I am writing an ad and want to offer Free Shipping. I check the box. Try to list ad and am told to select a shipping service and enter weight of item. In Preview, ad shows to calculate shipping. How can I get my ad to read Free Shipping? Thank you fo...

Resolved! Dublicate listing or not?

hello i have a product with multiple expiration dates...but the price is based on the expiration date...if I list them each with different prices based on the expiration dates will be accused for dublicate listing ?the expiration date will be stated ...

Resolved! Think I'm being scammed

ok, so buyer purchased an item. I shipped and it never got scanned as delivered but contact with post office shows item last scanned a mile from buyers house. The post office said they hired extra help and the item most likely got delivered but they ...

14 days. No sales.

14 days and no sales. This is the longest I have gone without a sale on this account. I am a small part time seller (no store) with few listings. My other account is doing no better.

Protecting seller performance -question

hello all !!I was upset to see I had received Neutral Feedback from some one very new to EBAY (He signed up in 2020 and this was his second transaction) His comment was "Hella slow shipping" first off, he had given me an incorrect address, then due t...

Con artist

I had an issue with a buyer. Being one of my first listings as a seller. Delays with mail due to covid related issues. The item was shipped to buyer and they claimed to not have recieved it. This buyer/seller seems to claim lost in mail or never reci...

No Secure Location to Leave Package, Buyer will not pick up package at Post Office

Buyer started a return because item was not delivered. Item was shipped by Priority Mail, and tracking says "Notice Left-No Secure Location". The item is perishable chicken eggs, her location is hot and semi arid. I marked package 'Perishable' which ...

Customer says item arrived defective

Customer bought my brand new pair of boots and when she received them said they were defective on the inside ad wants a refund. How do I know she did t wear them and or damage them herself?

Listing platform change

How I list my items just changed tonight and I hate it. Anybody know how to get it back to where it was?

How do I file?

I started investing very heavy into a number of Collectable cards and will be making a profit by either end of year but probably Early next year (not sure) My question is how should I file on my taxes so that I can deduct what I spent plus eBay and p...

Where to get large boxes?

I need to ship a few things that have one dimension over 30". E.g. one would be 34"x28"x10". Boxes I see for sale are generally not this big. Where can I get a box large enough to contain this? I need to know so I can appropriately determine shipping...

Is the Volume Pricing option the same as Bulk Savings?

I have an old listing that offers Bulk Savings if buying 2 items, I unchecked the option of Volume PricingOffer a discount when buyers purchase more than one item at a time but it still shows on the listing the Bulk Savings on 2 or more items Since t...

After an item is sold it still shows up as active and says out of stock this just started why???

Why has this happened

Are Ebay Dispute Refunds Always Slow?

I sold an item last month and recently received a very rare, for me, formal SNAD notification. I immediately agreed to a refund for the buyer. Several days have now passed and according to Ebay the dispute is still awaiting for the "dispute process t...