Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

eBay con fees

So I have a basic store subscription and this is the status right now with promotion (see below). I just relisted some items that included 2 tool listings which I'm aware of the .25 each fee for that category. Before I summited my listings, it showed...

Resolved! Can buyers try before they buy on local pickup items?

Trying to list some stuff as local pickup only. I have a potential buyer that wants to inspect the item before buying. The policies don't specify either way whether this is possible. On other sites it isn't an uncommon practice though. My guess is ev...

I am the seller, replying to a happy buyer however MY reply says 'Oops User Blocked'. Why, and Fix?

My buyer and I have been exchanging messages all day as sparked up a good rapport and we require much correspondence for the multiple items purchased (at least dozen replies each so far), yet as I was responding again an error message appeared with '...

Hold on payment for item marked as delivered

An item shipped on 8/8/2020. Tracking number was entered on Paypal. Tracking info shows on ebay that item was delivered on 8/11/2020. A note on the item also states that the incorrect zip code was used. I used the zip code provided by the buyer and h...

Resolved! start selling

Is it okay to start selling items in this covid 19 situation?

Buyer changes User ID to win auction at lower price

A buyer won my auction and failed to pay/respond (it was for collection only and I would have accepted cash on collection). After several attempts to contact them, I assumed they wanted to cancel so I asked Ebay to cancel giving the reason as “buyer ...

Increase Selling Limit

How I can increase selling limit these days. Can I email to eBay?

Positive feedback open case

Hi, I was wondering if I might be able to get a little advice please. I recently sold a bracelet, which was late arriving at my fault, but I upgraded the postage to first class signed for. Unfortunately there seems to have been a glitch in Royal mail...

Combined shipping for multiple purchases

As a seller, one of my biggest problems is that people do not know how to navigate the shopping cart and combined shipping to request a lower postage cost when they buy multiple items. Their failure to request a revised invoice with a lower shipping ...

Resolved! Selling camera

Hi guys, so I'm selling some Camera gear for about 500$. I had an auction and the guy auctioned it. Currently, it's awaiting hold in my Paypal account, 507$. It's asking me to print shipping label however here's where the weird part comes in. The buy...

Resolved! starting selling directly

i am new to ebay. i wanna start selling. i wanna know is it okay doing selling first is okay

Resolved! Buyer wants to return a product I didn't sell them

I sold 2 identical video cards to 2 buyers. Both got delivered but one buyer claims I misrepresented item and wants to return a different item. I didn't offer returns on cheap used items, sounds like buyers remorse.

Seller Protection Fails and will not protect you for any claim case on PayPal

I had a buyer purchase a large lot of 55 thermometers in March. Then open a return case. Money was held in PayPal for months. Customer never sent any return. Ebay finally deceided the case in my favor. Money was released . This is exactly what Ebay t...