Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Sold Items appear back in active listings!

For the past few days, I'll sell and ship an item, then the next time I review my active listings, I see it still listed there and have to "end the listing." Is anyone else having this problem?

Store newbie with a question.

How often do you get that shipping supplies credit? I cashed in my fist one when i first opened my store. I was needing more supplies and was just wondering when the next one will be available.

Decrease Sales

I am very depressed over this. My August sales are decreased.I was doing well before that. How can I do. Thank you

Why are athletic shoe sellers more special than others?

I have a difficult time understanding why selling athletic shoes over $100. are charged zero final value fees, while everyone else selling items over $100. must pay the fees, or am I missing something? I'm trying to find some to sell, so I can play t...

How do I find out my Costs on Ebay

Let me start by saying I'm not trying to bash eBay. It's just that on competing platform "A" it is so easy to click on Transactions and see all the fees and costs associated with each sale. I sell/ship something for $100, and within 15 minutes of shi...

Note to Self: Don't sell Hatchimals

Hey I just sold a MYSTERY Hatchimal Brand New in the box for $16.00 The buyer emails me and wants to now return it (Which I have to Accept) Because they Got the Green One and wanted the Purple One. Great times we live in!!!

how can I set up an automated response once a purchase it made

What we sell is personalized and requires customers to respond with car and garage information. I'd like to automate this so I don't have to send the same message each time a customer orders from me. I can't find anything that explains how to do this...

Ebay Charging fees on refunded sales

I sold an item 6 weeks ago, the buyer paid and changed his mind 3 hours later. I refunded via ebay/Paypal immediately . I was on a FVF free Promo which I confirmed with Ebay via chat to make sure.Now a month down the track thru have charged me $239 i...

Free Return shipping and more

Hi I wanted some perspective on using Free Return shipping option to get your listings qualified for top rated seller discounts.. 1) If you use it does it help "trigger" the algorithm to increase sales in your opinion?2) Do you see lots of abuse of t...

Option to add item to purchase

I have seen auctions for funko pops that have the option to add a soft protector to the order for an additional charge. I would like to offer this option to my buyers. Does anyone know how to offer this option when creating a listing?Thanks.

Selling expired hand warmers

I have a box of expired hand and toe warmers and I'm wondering if they can still be sold.I checked a pack that expired in February 2019 and they work perfectly. Does anyone know if they can still be sold?

When a fresh 0 feedback buyer purchase something by "mistake"..

Yes, i got the "it was my child that bought it by accident" excuse.I feel that i am at loss having to relist said item because of the loss of watchers.The buyer said he wanted me to cancel the sale, but i kinda want to let this go to the UPI to preve...

Second time this month Ebay did not remove already sold item from my store

This is the second time this month ebay did not remove a sold item from my store. So the item sold again and now I have to send a refund because the item is no longer available. Has this happened to anyone else recently? This is getting to be a real ...

VeRO Policy

How can I know products are branded or not. Please help

eBay's INAD Seller Metric HAS TO GO!!!!

The INAD metric HAS TO GO, it is subjective and relies on the honesty or dishonesty of the Buyer and since every return does not come with the Buyer's Lie Detector test results on their reason for the return NOBODY knows the truth. Who in their right...