Selling

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Resolved! Buyer wants money

I sold a used item and in the ad I stated very clearly what was included. The buyer 2 days after receiving the item wants to ask me for parts not included. He says that the manual says these parts are included. This buyer says that I should have writ...

Authorised Seller

Authorised Seller - we are authorised sellers for a lot of brands, we have the authorisation from the manufacturers but how do we get this on our listings?

selling limits?

I’m a new seller to eBay and have sold a few items but now want to list an item that may exceed my seller limits. My question is, what if the auction does exceed my limits? Is the sale voided by eBay? Exceeding seller limits via an auction route thro...

how to reclaim fees as fake buyer ruined my sale.

Fake buyer setup a ebay account to thwart my sale as i refused ridiculous offers I sold bike on gumtree, case opened against fake buyer, who has disappeared, case now closed. I have been hit with fees now- how can i claim them back?

Ebay holding my payout for an item that is being disputed by the buyer's payment institution

The buyer claims they did not recognize the transaction, now they filed a dispute thru ebay, and ebay won't release my payout for this item, and tracking indicates item was delivered to buyer. Ebay says I just have to wait until the Payment instituti...

SELLERS SHOULD HAVE THE ABILITY TO SEE BUYERS RETURN FOR REFUND HISTORY...

as a seller, we should have a tool that shows the buyers history of return/refund request, like a clickable link next to the ebay users name, that clickable link should show the number of request for refunds just like the number indicating feedbacks ...

Change item categories

Is it possible to change item categories frequently in eBay when we list them? Can it effect to our account negatively?

Can't cancel Selling Manager Pro after Downgrading Store?

I recently downgraded my store from Premium to Basic with the change date going into effect Nov.1 . Selling Manager Pro is included with Premium but there is a fee for it with a Basic store. Since my latest invoice had the store fee covering Oct 15-N...

Pickup only

If we are not allowed to share contact info and we are selling pick up only how do we let the customer know where to pick it up when etc.

Changing eBay categories on an item will not go through

My assistant recently listed some ladies clothing in our eBay store and did not notice that the listing template that she used went into eBay motors. These clothing listings are not eBay motors appropriate but they did go up on line. When we caught t...

Variation does't function

I was trying to list few items but Variation doesn't function for the past few hours, any specific reason for it .

Ebay Should Make New Guidelines for Buyers That Don't Pay!

A seller should be able to leave negative feedback for buyers that end listings with the "highest bid" and then don't pay!!! I have been selling with ebay since 1999 with only positive feedback. I expect my buyers to engage responsibly and with the s...

I want to know when exactly Ebay charges monthly selling fees.

We have 31 days in October and 30 days in Septermber. So Ebay should charge me on October 30th or 31? Also I want to know if I dont pay my monthly fee on time and currently have an item for sale(auction style) it gets automatically cancelled or ebay ...

Resolved! How to Check Buyer's Status by ID ?

Hi Everyone,I want to clean out my blocked buyers box and delete the ones who have made it to "Unregistered User".How do I look up buyer's ID's and check their status ?Clicking on their ID in the box doesn't work. I found a place to look up sellers, ...

Improving the Buy It Now function

Haven't sold anything for awhile. Now listing a bunch of stuff and had a chance to check out the Buy It Now function. I think eBay is losing money for sellers and for themselves the way they operate it now. There are two ways I think eBay is shooting...