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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I will never buy or sell with ebay again.

A few weeks ago, I made a discussion about me being a new seller and was doing pretty good on my first few sales, till some reshipper/scammer/suspicious person lept purchasing my items within seconds of posting them and I cancelled them because their...

Need to contact trinton/brian.t/tyler re Wrong Estimated Delivery Dates

Hello, everyone. Can someone tell me how to contact our wonderful eBay reps who have been so incredibly helpful in the past? trinton? brian.t? tyler? My listings show ridiculous estimated delivery times (10 days to ship to my own zip code!). This has...

SEE FULL ITEM DESCRIPTION Button is Back

I am surprised to see the SEE FULL ITEM DESCRIPTION button on two of the items I just listed. I thought ebay discontinued it because it was so unpopular. Guess not...

Resolved! Leaving Bad Feedback for Competitors

I've never posted here before. I'm not so much looking for advice as posting for the fun of it. Has anyone ever noticed fellow sellers buying similar items to what they're selling and leaving negative feedback on them? I just had a buyer who sells Am...

Buyer refunds & sales tax?

In the case of a return/refund, who pays the buyer back the sales tax? Ebay or the seller? How does this work?

What are people doing about paypal keeping the fees?

Are you just taking it as a cost of doing business and sitting back and taking it? Increasing prices? Moving to a new payment processor? Complaining?

Finding a user that is not a seller

So is there a trick to find a user that doesn't sell on eBay? I've tried looking up some users, and I always get the "No Exact Matches Found". So is there a way to find a user that just buys items???

Resolved! 3 Day Auction for $1??????

Seriously eBay. You are going to charge store subscribers who by contract get 500 (My Subscription) free auctions per month, $1 if they do anything less than a 5 day duration. Are you kidding? I guess we see the shape the company is in financially. G...

Where's all the Cheerleaders?

Is anyone actually doing well on ebay anymore? Or are we all failing? There used to be posts where people sharing their disappointing sales, sales decline, etc.... followed by a cheerleader saying they are having the best sales they have ever had.......

How can I describe a Cuban license plate in my listing title without it being removed?

I listed a Cuban license plate I found at a thrift store (which looked homemade) as a souvenir and eBay removed the listing as an embargoed item. I see lots of completed listings for these license plates. I do not think it is official- but how can yo...

Title Structure for Clothing listings

My basic formula has been [Brand>Department>Style>Type>Size>additional]. How important is it to include the "Department" when the category includes whether it is a men, women, kids or other. Also item specifics include the department etc.Why I ask. W...

top rated plus 10% discount

Among other requirements you need to offer 30 day free returns. Does anyone know if it's for domestic AND international sales? And where is it written?thanks

Estimated Delivery Dates and Very Poor Sept/Oct Sales

Hey all, I don't post often here but I'm literally on hold with customer service as I type this. CHECK YOUR ESTIMATED DELIVERY DATES ON YOUR LISTINGS!!!!!!!! My "estimated delivery dates" are WAY off and after going thru a bunch of posts about poor s...

Gee, another bad Page Layout ...

When I click "Summary" I like the Classic page layout because EVERYTHING I want to see or check is right there. I want to see the total Fees owed at the time I check Summary. And oh wow, over on the left is a list of other things I can do if I want, ...

Case Closed Without Resolution, even though the matter was resolved eariler

Hi, in October I had a listing that received an order. Unfortunately, I had to cancel the order since the buyer's address wasn't valid. So, I canceled the order and refunded the buyer. However, a week or so later, the buyer opened a case claiming I d...