Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Help - Do I ship my sold item yet?

Hi everyone, I've recently returned to the platform after a long absence. I'm in the process of selling my old, faulty mobile phone and have accepted an offer. On the sold item page I see that the buyer has yet to pay but also that he has sent a Payp...

Payment Still on hold for a week after delivery

I sold something about a week and a half ago and it was delivered almost the next day. Still my payment is on hold and it says I will be paid within one day of delivery. It was delivered on 8/24 and I am still waiting. Any help?

Message to Seller automatically erroneously detected as "profanity".

I saw a seller selling some action figure accessories.I sent the seller a message with a list of what the accessories go to in order to help him sell the items for more money.For example:Optimus Prime - GunMegatron - CannonSoundwave - MissileThis was...

The "New Ebay" Post Covid-19

Remember when you could call Ebays Cust Service and discuss issues with Buyers Etc....You were able to articulate "Eactly" what the Remedy would be after you & rep reviewed the facts!!!...Now it seems Just finding the portal to get a message sent thr...

Can a customer file a INAD because if a item specific is wrong?

Can a customer file a INAD because if a item specific is wrong? If so, do you think we will be seeing this happen more and more?

Is this a scam?

Every buyer has asked me to pick up a extra gift card to put in the “gift” and that they will send me the money. Is this a scam? This doesn’t feel right to me. Also, when I challenged one buyer about being scammed they contacted eBay and said my prod...

sold items in active listings section of my eBay

WHY do the sold items remain listed in the active listing section of the My EBay page?

Anyone having problem with Seller hub printing labels here is solution

Must go to the old way of "My eBay selling", you can print your labels from there. Seller hub having problems as usual. I get problems several times a week. Showing NO INFORMATION AVAILABLE. This happens weekly.

Wrong negative feedback

Hello!The buyer gave me negative feedback, but wrote that he liked everything. (Good product very pleased). How can he fix it? Or how can I fix this?Thanks in advance.Regards, Marius.

Service Metrics Scam Round 2 You only get 80 Characters

I forget who has said in the past, but I know people have mentioned improving the accuracy of the description to help avoid false claims. The thing is eBay deliberately hides your description in their mobile app and mobile site. Rather than giving yo...

Happy 9120 eBay Sales Tax Day! Today we are all beginning a new journey.

Happy 9120 eBay Sales Tax Day everyone! I truly hope that your inaugural eBay Sales Tax Day has been as wonderful as mine has. Today we celebrate a landmark day for the eBay corporation and its sellers. Today we all begin a new journey. One in which ...

HELP! How do I get out from under this???

A couple of days ago I went through my listings that weren't selling and ended them, maybe a dozen or so. Somehow eBay relisted one of the listings and I woke up this morning to find it had been sold. I donated that item to Goodwill! I made a mad das...

Not Receiving Payment

I sold a 1000$+ card on here over a month ago and I still have not seen the money show up in any of my accounts.

Buyer claims package not delivered, but tracking shows it was, will they get refunded?

This is my first experience where a buyer is making a claim of non-delivery. Tracking shows the item was delivered, but the buyer has made a claim saying it wasn't... they want their item. I have replied, suggesting checking with family members and t...

Resolved! I block PO Boxes but buyer used Best Offer, I added Buyer Block Exemption List Buyer still can't pay

So I block PO Boxes, mostly due to larger items being cheaper to ship with FedEx than USPS. Buyer submitted a best offer but can't pay because I don't ship to PO Boxes, so I added them to my Buyer Block Exemption List. They still can't pay. I uncheck...