Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

eBay errors galore in past 24 hours

Yesterday I couldn't print postage for a 7 ounce padded envelope as eBay would only price Priority Mail. I went to PayPal to print the label for $3.63 (eBay's lowest available label to print was nearly $8). Today a buyer informed me that she had to m...

Frauded - redirected package

Wow what a whirlwind.No red alerts raised from the sale of my item. "Buyer" did a quick payment using buy it now. No messages exchanged.Received an email stating unauthorized purchase of my $1000+ item by supposed "buyer." Ebay has removed listing wh...

Return request: does contacting buyer delay timeframes?

Received a return requesthow long do I have to respond?does contacting the buyer extend that time?(they are trying to pull a fast one: switcheroo)

Problem listing pre-owned bras

So the pre-owned condition on bras/bra sets is now missing! Any previously listed pre-owned bras cannot be revised to add that condition either! My question is, are pre-owned bras no longer allowed on the platform? Or is this yet another glitch with ...

Promoted listings showing up last?

I just did a search for a particular item item. There aren't a lot of listings for said item. There are only two "sponsored" listings. Why are those two listings showing up last in search results? Isn't the whole point of promoted listings that they ...

Seller Dashboard not updating sales for the day before?

Just curious if anyone else is having the problem where the sales from days prior are either inaccurate or in my case not showing up at all? I sold $295 yesterday, yet the sales on the dashboard have no sales recorded. Is this still the "tech issue?"...

[Update] Technical issues reported in Seller Hub, and listings in clothing, shoes and accessories

Hi Sellers, Sharing our latest announcement on the issues we're seeing concerning Seller Hub, and listings in clothing, shoes and accessories. https://community.ebay.com/t5/Announcements/FRIDAY-OCT-18-UPDATE-Technical-issues-reported-in-Seller-Hub-an...

How is CS to address an app issue when they never have access to an iPad or iPhone?

Exhausted having to explain to CS what app problems or issues I’m having when they NEVER have access to the app. I do NOT understand this at all. I’m having an issue with the app. CS says to go to the website. Huh? Why? CS says they can’t see the app...

Business internet account

Are you legally required to have a business/commercial account for selling on ebay ? I'm not a big seller and have a residential account. Husband is concerned that online selling requires a business account.

Combining 2 invoices for shipping, Help Please

Hi All,For the first time since the new shipping page I have 2 orders to combine. They were paid for seperatly and I can not figure out how to get them to combine for shipping. It used to be fairly easy but I can't seem to get it done now. Any help w...

Sellers beware

Why is it as honest sellers charging very reasonable shipping cost eBay still chooses to charge a sellers 10% of our shipping costs so we go even further in the hole. As many of you sellers are like me we charge actual shipping costs and not shipping...

55 (!!!) REQUIRED Item specific when listing sweaters?!? WHAT THE FUDGE?!?

Went to finalize a draft of a Ralph Lauren women’s sweater this morning. there are now 55 (yes I counted) required specifics I have to enter before posting. Some I understand, like size, material, brand, style, etc. Most are ridiculous:Character?Char...

Huge sales drop since opening our ebay store.

Ok i know there is eb and flow in business . Been a manager for 20 years and part time flipper for longer. But weirdest thing has happened . We started our own business in july . Started ramping up in august , had a good august . End of august we ope...

Photo copyright infringement question

I’ve looked at the user agreement and I’m wondering how ebay can add their own images to our copyrighted listing photos? Can anyone point me to the policy where ebay can add graphics to our copyrighted listing photos? Thank you.

Using an ebay promotion to sell and strategy question.

Good morning,I need a little advice from experienced sellers.I do not have a store (casual seller), but would really like to take advantage of one of the few ebay promos that saves a few $.I have a specific listing, BIN only, $475 that would cap at t...