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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! In Transit to Next Facility...

Hello everyone,I have a large order in limbo land where 'estimated delivery date is September 28th'.This is in North Carolina just before the hurricane.My question : what is the time frame the buyer holds to request a 'refund'?'...especially if it ke...

Is this the answer to why sales fell off?

Hi fellow sellers,Like many sellers, my sales fell off a cliff in September. This happens every time eBay makes a change in the coding for the listings. Yesterday I noticed that my listings show a 'payment policy number' next to the price and a 'ship...

old ebay account

After the premature death of my computer, all the cookies for sites and their passwords have gone into thin air. I spent a great deal of time reapplying to all sites, but I do not know how to access my old account that has a buyer waiting plus all my...

Resolved! Do item renewals remove sold history, views, and watchers?

Hello!I am kind of confused on this topic and would like some clarification. One of my listings says "Listing renews in 8d 14h." When the listing does renew, will it lose all of its sale history, views, and watchers? If it does, is there a way I can ...

State taxes

When I sell an item on eBay, I have them pay state taxes where applicable. When the buyer pays, is the taxes withheld from payment by eBay then forwarded to state or am I getting entire amount and my responsibility to pay state?

Scammers who use freight forwarders...

I like how I ship something to a freight forwarder, and I get messages a day or two after delivery (or out for delivery, as some of the delivery scans are not updated), they message me telling me they don't have their item. I got one this morning and...

Sellers not notified when buyers decline an offer

ATTN: Gigi Ganatra Duff , eBay Chief Communications OfficerSUBJ: Something for you to fix Sellers can send an offer to a buyer. Buyers have 96 hours to respond. Listing is locked for 96 hours. UNLESS the buyer declines the offer. If buyer declines, t...

User avatar by Thrill-Seeker
  • 502 Views
  • 13 replies
  • 2 helpful

Resolved: Blocked buyer purchased from me using another ID

Names and addresses are the same. What is the best way to proceed? I do not want to harm this individual. I just do not want to sell to them. NOTE: item has not yet been shipped. regards ETA: Resolved. Contacted eBay online agent, encouraged me to se...

User avatar by Thrill-Seeker
  • 319 Views
  • 12 replies
  • 4 helpful

Selling a coin i didnt know was a fake.

OK so I am a very small seller, and usually only when I know I can make a bit off of it, I have no scale, I dnt buy anything over 30 or 40 so I never cared to get one. But why when I copied word for word every aspect of the person's ad I bought from,...

Item not received

Why is it so hard for eBay to help their sellers???? When there is a weather related incident that affects mail delivery and you get an item not received from someone directly in the problem, can't they just have a form letter they send to buyers??? ...

Change sending offer time limit

Is there a way to change how long an offer is sent to a buyer? I’ve received offers that are good for 24 hours from sellers but every time I send an offer to buyers they last 48 hours, which is often too long

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