Selling

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How to appeal Negative Feedback - Buyer Violation - Clear Concise Listing

I sold a brand new pair of CL Sneakers His first contact with me: Much appreciated for the crap counterfeit CLs. I won’t feel as bad if I get them dirty quicker than expected. Enjoy your 1-star review and my cash to continue selling your fake garbage...

How to handle this one

I have a buyer who messaged me about one of the four shirts they received and claims it as defective (photos provided). The photos were a bit close up to the shirt and to me it seems possible that the shirt in the photo isn't one of the shirts we sel...

Vintage Toys

I have a large collection of 50's and 60's construction toys. Nylint, Slik, Tonka and Doepke to name a few. I am selling as part of an estate sale. Nearly 100 pieces in all. Would it be better to open a store, rather than trying to sell individually?...

Buyer received item but USPS doesn't show it as delivered

I sold a computer. The buyer received it and left feedback. I even spoke to him personally. I bought insurance on the package and the buyer was supposed to sign for it but the mailman just left it on his porch. Because the item still hasn't been mark...

Order Details

Can someone see what it is that I am adding wrong on these Order Details Payment summaries? I have several also seem to be miscalculated. When I total up all the numbers I have a different number. I am off a penny and can not see where. Maybe my calc...

Did Ebay remove handling fee option?

Two or three months ago I created my first listing in over 10 years. Today I am working on my second, and everything looks totally different than what I remember from the prior one. One thing I can't find is somewhere to insert a handling fee. Did Eb...

eBay fees improvement idea

I suggest to make eBay fees proportional to eBay resources that the sellers use. Practically, make fees proportional to number of orders instead of the current $$$ value. eBay cost is the same to sale $10 item and $1000 item. But eBay fees are $1.50 ...

Resolved! customer received item but still not change the feeback saying "review once I receive it"

Customer left feedback right after purchase made saying "I have not received this item yet, but I will send a review once I receive it. I just ordered it." Customer received the item for 2 weeks and I requested for feedback revision but no reply. Now...

eBay please stop including Shipping Fees in Seller 'Order Earnings'... it is misleading

Why is eBay doing this? On the Order Details page, for the Order Earnings, they leave the shipping included in the total, to make it look like a higher amount. This feels intentional, in an attempt to 'soften the blow' of seeing what we actually earn...

Sweden is a high risk country?

Items can’t be listed in this high-risk category, as these products may pose a risk to the eBay community. For more information, see our High-Risk Category Policy. If you want to request approval to list in high-risk categories, email hisappeals@ebay...

Please help “your account is currently limited”

Hi, This issue has been ongoing for years. I used to sell multiple items on eBay and everything was going great. At the time, I had a friend—based outside the U.S.—who helped me manage the account and listings. One day, eBay restricted my account, an...

How would you reply to this?

Just received this message from a buyer. Order was placed Thursday 4/10, and Shipped Friday 4/11 within my 1 Day Handling time.Shipment is to Florida, tracking last shows it in Georgia on Tuesday 4/15 so seems to be right on track.Curious how I shoul...

Buyer ask to delay delivery

Hiya My buyer has asked to delay delivery of their item until the 29th April, she has paid for the item through paypal. How does this affect the postage labels and my ratings as a seller??? Thanks

Resolved! Ebay does not allow sending PDF files

I think it's ridiculous that ebay does not allow sending pdf files between sellers and buyers. Every once in awhile we screw up and we send a book to the wrong customer. That usually means two customers have received the wrong books. To remedy this w...

Ebay Promotion Percentages

I just listed an item on Ebay and Ebay is advertising for me to let them 'promote' the item in exchange for an increased Ebay percentage fee deduction if the item sells. Does anyone know what the 'promotion fee percentage' fees are? I'm sure Ebay pro...