Selling

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Buyer claims CCG card is fake, got ebay to initiate a return and actually sent back a fake card.

I sold a high end Lorcana Enchanted card that I personally pulled from a pack as I do not buy or trade for these cards because the counterfeit market is extensive and sometimes they're hard to spot. Within moments of receiving the item they opened a ...

Resolved! Presale Item

Hello, I often list items as presale and always make sure to comply with eBay's presale policy. However, we sometimes receive cancellation requests close to the release date, often due to price drops.For presale listings, we secure the item for the b...

Scheduling eBay Store Newsletter with scheduled sale campaign

I've just started using newsletters to spur interest in my items and hopefully boost sales. My sales are going okay; I just would like them to be better.I just sent out my first newsletter with a Memorial Day sale event, and that went fine because my...

having an item removed for violating policy on children

EBAY removed a listing of mine because they said it violated policies on children. According to the message I got, the image of the cover for Playboy Feb. 1979 with model Candice Collins depicted a minor. I sent in 2 resolution request with one havin...

Resolved! Buyer filed disputes on two auctions they won from me and they haven't even been delivered yet.

Hello! My very first time posting on here, and my very first disputes, and I've only been selling since January of this year so I guess I'm just here for any insight or clarity. Subject title basically sums it all up. Buyer placed multiple bids on tw...

Half of my listing pages is missing

All day ,right hand side of my listing pages is gone.Anyone else with same problem?

Prosthetics for sale

Have a few new prosthetics what's the best way to sell them please?

Help with Click through Rate

Hi, I have been selling on eBay for about a year now and I wanted to know how I can increase my CTR and SCR I have good photos in my own opinion and maybe its just the category I am selling In but if anyone has any suggestions or can tell me how to i...

Mangling my own items

Why does it seem that the older I get the harder it is to open a box? I seem to have lost the ability to do anything gently anymore. I actually had to include a line about ME wrecking the package on a new item in the description in one of today's lis...

Resolved! Got an email on "Grace Period ending Soon"

I got this email message and I don't know what this means (I'm a real novice). I recently suspended my account for a while due to a bad car accident. Do I need to do something? Thanks, Jana Your grace period ends soonHi Jana,We see that you have a gr...

30 Day vs. 60 Day Free Returns

I offer 60 day free returns on all of my items in my store. Has never really been an issue with buyers taking advantage of them, so I never really mind. Most returns are usually opened in the first week or two so it's not a huge deal. However, the pa...

Buyer is demanding a discount on a defective item

I had a buyer ask whether a lingerie bodysuit had any defects. She also made a derogatory comment about my username which was odd and left me with an ick feeling. Unfortunately I was already in bed for the day when I saw her message and I wanted to r...

Pictures for listings

I have tried 4 times so far to download pictures to a listing but everytime I hit to list it...the screen shoots back to the top of the listing with all but one picture missing. Anyone else having that problem or similar?

Listings no longer showing the yellow flag when handling time is extended?

Right below the 'Buy it Now' button. I don't know if it's just me but I'm not seeing this on anyone listing anymore? quite a problem as buyers won't see unless they click the 'shipping' (more info) and then pay attention to that handling time? Anyone...

Help with an order that has a tracking number not sent out

I sold an item, went to send it, got the label from eBay but was not printed right away. This was over Memorial Day weekend so it slow down my shipping time. Went to ship it on Tues the label says it already shipped the day it was bought!I bought the...