Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Seller Offers - now 4 days??

Just noticed recent Offers sent showing 2+ and 3+ days remaining. Had a Chat with a Representative. At first he referenced that Seller initiated Offersare for 48hrs. I showed him that must have changed. Then he stated it has been updated to 4 days. ?...

What's Your Strategy On Liquidation on Aging Listings? (Quality but Unknown Brands) $75-$200 range.

I'm talking quality items that are new brands people are unfamiliar with. Items that sell in the $75-$200 range that I have no competition on. Generally I first list for at least a week at a reasonable BIN that it about 35% off the MSRP and Make An O...

EBAY DOES NOT PROTECT THE SELLER FROM BUYER FRAUD

EBAY DOES NOT PROTECT THE SELLER FROM THE FRAUDULENT PRACTICES OF SOME OF THE BUYERS WHO USE EBAY TO COMMIT THEIR FRAUDULENT ACTS, I HAD TWO BUYERS IN ONE WEEK BOTH MAKE THE SAME CLAIM ON SOME USED DENTAL LAB EQUIPMENT i'M SELLING. THEY BOTH CLAIMED ...

So apparently I am the victim of a scam??

So apparently I am the victim of a scam and have heard a little about it on the internet. Buyer purchased software from me and then sent a message saying the code was not included. The code is clearly whited out in the listing and is obviously there,...

Issue with buyer

So I recently had to cancel a sale because the buyer messaged the next day "I didn't immediately pay for my item not to ship. You're slow". Went on how they are a top rated seller etc. I have my handing time set for 2 days, it wasn't even 24hrs. From...

Buyer requested "signature upon delivery" on $90 item, didn't sign, being returned to sender

Last week, I had a buyer purchase a $90 item and left a note to not include an invoice and require a signature upon delivery. I thought it was an odd request to require a signature considering it wasn't a super valuable item but figured maybe they ha...

Ch-ch-ch-changes.....DSRs changed.

Whenever I've asked ebay to make changes, I've always been told that, even if my idea is good, ebay makes changes based on Priority. So, here's a new change, which I suppose reflects ebay's Priorities. There are changes I've been hoping to see in tim...

Do lowball offers ever bother you?

I know the solution is "don't let it bother you", but it's not the offer itself that bugs me. It's the fact that people treat eBay like some kind of garage sale where we are really desperate to "get rid of our stuff" and they can "take it off our han...

Will the upcoming eBay online event starting September 25 be valuable in your opinion?

Can I learn much from this?Did you “attend” other eBay online events?Your honesty about this is very welcome. I never went to an in person eBay open event nor an online event…Thank you for your feedback in advance for helping me decide if I should go...

Buyers bidding with no intention to buy

So many times people bid on an iPhone I am selling then cancel immediately afterwards! I am sick of so many bidders buying at 8, 9, 10 times the normal price then cancelling immediately!! This is the third time I have listed this item and bidders can...

Resolved! Has anyone noticed that "Make Offer" now locks up your listing for 4 days?

I kinda wish they had gone the other direction, from 2 too 1 day, now if you had any editing you want to do, after leaving an offer, you wait 4 days now, eBay needs a feature where you can cancel the offer, because at present if you had a serious err...

Cant get a hold of Ebay Customer Service

Why cant we get a hold of Ebay customer service all of a sudden. For sellers that pay the subscription fee of $299 month is supposed to be able to call ebay anytime. Now when i call i get a message stating that it is after hours when its not. What th...

Resolved! Sending a second shipment to an eIS customer

So, we screwed up. We sold a set of two books, but somehow accidentally packaged up and mailed only one. Normally we'd just send the second book, but this was to an eIS customer, so it goes through eBay's hub, and I'm guessing they won't just forward...

Resolved! New Make An Offer Format

I encountered the new Make An Offer format this morning. Under the old format, I would enter the price of the offer. Under the new format it appears that you enter the amount of reduction from the actual price - or I may be misinterpreting the intent...

Ebay fees

I just realized today, after selling something for my sister and seeing her money reduced from $44.00 to $35.34 that ebay is charging their fees ( which because this was media is 15%?#!) on the shipping and the taxes as well as the selling price. I a...