Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Is Paypal now reversing their fee on returns/refunds?

Strange. I just refunded an eBay buyer $50 for a return and checked my Paypal account. $1.45 fee refunded. ???Did someone at Paypal IT flip a switch to an older server by mistake? Shhh, maybe we shouldn't say anything.

Unable to list a breast pump on eBay

We are looking at the exact same item listed buy other sellers and copied their listing exactly at this point and still get this "It appears that you’re listing a used breast pump that is approved only for single use. These items aren’t permitted per...

Store Custom Pages

Hello and Happy holidays everyone.I've been using eBay for a long time. I have had a store for a long time as well.I've used custom pages for my store. I finally had to deactivate my custom pages because they don't render the HTML properly. Anyone el...

trouble with buyer

On 27th of november I've sent pc watercooler to the buyer. The address was in Slough, meantime after more then two weeks, this guy today sent me a message he hasn't received an item. I checked his address, and his address now has been changed and is ...

Bidders background

Can I check a bidders background on Ebay?

Vero - Company emails to dispute.

Why is it when they do give me a Vero fine, most of the time the email for contact does not exist. Can anyone explain this email address? zmzm19840822@126.com It won't accept messages, and does not come up on google. So why should they be able to do ...

Buyer will not confirm receiving refund.... Now what?

Issued refund on an open case but the case is STILL open and states "Awaiting buyer to confirm receiving refund". Obviously, the buyer has the refund but will not take the time to "confirm receipt". eBOT will not close the case. Anyone have this happ...

No Sales October 2020

Anyone selling clothing experiencing a halt to their sales this fall? I expected a slump - COVID, unemployment rates, wildfires, election year. But, I see all of these clothing sellers on Social Media showing off their sales and exclaiming that their...

Having a store-wide sale, don't see my "Sale" announcement

I've just set up my first store-wide sale in Promotions Manager. They asked for a name for my sale and an image, both of which would be visible to buyers. When I go into my shop as a buyer, I see the prices have been discounted but there is no announ...

Item not as described

Hi alli received a notice from ebay today regarding a return due to item not as described. The buyer ordered light blue. I shipped light blue. My pics are from the manufacturer. Buyer doesn’t like the color and initiated the item not as described. I ...

Item automatically relisted even though easy pricing disabled

Seems like a bug in ebay that it relisted my item even though I disabled easy pricing. Anyone else see this behavior? I've found old posts about this same issue, but it doesn't seem conclusive. Like some people think it doesn't happen even though som...

Fake buyers

I am very upset as I listed two items on e Bay for the first time, and the two buyers wanted me to send a $500-600 eBay gift card with the package. I did not give them my email or PayPal information. Why is eBay letting this happen?

A Case Against Buy It Now Listings

Many EBAYers regularly search soon to expire listings looking for items that might strike their fancy. With the change to BIN listings that makes them never expire unless sold, those buyers will NEVER see your listing! Try a search for something usin...

Quarterly Coupons

I have an Ebay Store but have never gotten the quarterly coupons people talk about. Where are these? How do I get them? Thanks!

Resolved! Need help with a listing

I am sure there is a way to do this, but I am just not seeing it. I sold something, and eventually refunded buyer as the item did not show. Now it got unlost and made it to his door step. Can I send him a listing that only he can see? What is the bes...