Selling

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100% positive for a year, worked hard to get top rated status, got a negative after 5 days

Even though ebay says that feedback really don't affect your selling its the first thing people look at before they hit confirm payment. And it may be a tiny percentage but there is a world of difference between 99.2% and 100% positive feedback. I do...

How to deal with previous buyer.

I received a message from a previous buyer stating “Hello, the watch works very well but I only used it once and the bracelet broke, unbelievably unfortunately it was already damaged.”. He received the watch in early October so its been well over a m...

Buyer doesn't exist but I have to refund them twice

I sold a James Avery Margarita Cross charm. It hadn't been with her long and she started a refund/return. It was so small and it wasn't shiny, was the excuse. To me, they know nothing about sterling OR James Avery. So ebay put a negative on my accoun...

Seller Feedback

As there is no way to get in touch with ebay anymore to provide comments, I am writing to the community with the hope that it may do some good. When I first started using ebay, the buyer would receive an email or notification asking the buyer to prov...

Resolved! 40 Item Limit

Hello, I have begun selling on EBay. Quickly enough I have already reached my monthly limit.What I did was purchase a starter store for $5 a month. One of the properties is to list 100 items in a month. The selling promotion also promotes 250 free li...

buyer paying with none U.S. funding source

I guess this is my bad but I never noticed that I was being charge a extra fee for selling to a buyer with a none U.S. funding source. eBay does not inform you that your buyer is based out of the country and you will be charged a extra fee for sellin...

I was a Top Rsted Seller but now?

Hi I haven’t sold in a couple of years but I listed a few items to sell. My rating is now 0% but previously I had a 100% rating. I’d like that reinstated. I need current customers to trust me and my descriptions. I had over 200 transactions with 100%...

Buyer Attempted Cancellation After Shipping, Chance of Winning SNAD?

Hi all,I had an item purchased and immediately after I dropped it off seller tried to cancel the item. What are my chances of winning if they file a SNAD to force a return? What should I do to maximize my chances of winning a SNAD? I have pictures of...

Printing labels - Help!

Hello, can anyone tell me how to print only the labe section for a standard ebay shipping label (so technically 1/2 the page) leaving the instructions out? I've upgraded to sticky labels and they are awesome but I'm wasting paper and ink. I've found ...

Buyer claim product damaged

Does anyone experience a buyer who doesn’t want to return damaged product after receiving refund through eBay money back guarantee? Buyer filed a case against me I send him a label to shipped product back to me. The buyer claims that the picture of l...

Four out of five auctions didn't make the payment - bad buyers encourage by eBay!

Last week I had 5 auctions ended with buyers...however, 4 of them didn't make the payment. One asked me to cancel the order because "the bid was placed by his roommate". The other three just disappeared after the bidding. I am quite upset for this. I...

Ebay buyer protection used part

HiI'm interested in purchasing a preowned part. The description says nothing about the part. Buyer does not accept returns.Question, if I purchase this part and it is defective, will I be covered by Ebay's buyer protection program ?

eBay complaint

Why are sellers NOT allowed the option to leave NEGATIVE feedback On occasions ? only option I was allowed was a positive feedback(was allowed to type whatever but only option was positive feedback?) for what I felt strongly about a dishonest buyer!

Need Help: I Received 2 Offers, accepted higher, but no payment

I have an item with several watchers. Ebay allowed me to send an offer to them. I received 2 counteroffers. Ebay allowed me to accept the higher offer (I saw no option to select the lower offer). I did, I have sent 2 invoices, but no payment. It’s be...

Who here has struggled with first-time buyers changing their mind after a purchase?

I've been selling a lot of iPhone X's after my family upgraded last month. Last week, one of the phones didn't sell because the buyer, a first-time eBay-er, changed his mind. "Sorry i didnt know thier is 86 battery health can i not take it plz," they...