Selling

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Person bid on my auction and didn't pay, now asking me to cancel the order. Will I be penalized?

So someone bid on one of my auctions and won but hasn't payed. It's about a week later and they sent me a message asking me to cancel the order because they changed their mind and don't want the item anymore. Do they need to submit a formal request f...

Check out the new California Small Online Business Report

Check out the new California Small Online Business Report - an in-depth report exploring how small businesses and entrepreneurs turned to online to help stay up and running. https://bit.ly/39Smuyj Earlier this week we published a new CA Small Online ...

Complaint Against eBay

So I spoke with an eBay customer service rep. on 02/10/2021 with questions about shipping to Canada. I was concerned with customs, duties, taxes and fees. because I was looking at using an outside party to ship a bicycle to Canada and the cost was a ...

Product promotion

If I elect to use the product promotion option for my product can I specify US sales only not international. I already say US only on my regular listings.

Can I list this?

I have several vintage leather covered wine decanters from Italy and one of them does not have the seal broken and so it's still got the wine in the decanter. Can I sell it without breaking the seal/opening it and disposing of the wine? I couldn't fi...

Oncew again...buyer cannot use Cart to combine shipping

Have i got something wrong in my eBay Preferences? Another buyer today wanted two items, but when placing them in a Cart, is not allowed to receive / use combined shipping. Who's missing something here? I've checked my Preferences for shipping. It se...

Resolved! One of my free listings was used after buyer requested cancellation

Why would eBay use one of my free promotional listings to relist an item a buyer bought then immediately requested a cancellation because they "found a lower price." I only had 5 of those free listings left... bummer! Now I have 4 for the rest of the...

Thank you letters to improve feedback?

Hello, fellow Ebay's I just wanted to know do you guys write thank you letters or emails to your customers? And if you do (if you interested in telling) what phrases do you use or things you mention in your letter?

Super Bowl Sunday

I am a part time seller. I have about 250 listings. I average 2/3/4/5 sales a day. On a good day I'll have 10+ sales. Once in a blue moon (2 or 3 months) I'll have a 0 sales day. Super Bowl Sunday was a 0 sales day for me. Anyone else have a 0 or slo...

Help Help

Every time I tried to list a new item and after finishing the variation I press REVIEW I get the following message: This listing (2499264078222) has been removed, or this item is not available. Please check that you've entered the correct item number...

How do I cancel an item

I just made a new auction listing and it only allowed me 3 pictures. It's a pipe box. I want to end it now, but the only option I have is to delete it. I want to save my descriptions and pictures but it says those will be irretrievable. I went to edi...

Managed Payments and returns what a nightmare!!!!!!!

I been selling for a long time on ebay since 2006. This morning I get notified I have a return request normally not a problem return is $398.00. I sell a $90.00 item this afternoon customer pays I go to print the Label and I cant because Ebay has fro...

HALP - number of items sold disappeared from my listings!

I've had this for over a month and my seller rating is the same, nothing has really changed but now the number of items sold from my listings disappeared! This is a very useful feature for making sales for me, can anyone possible speculate why it has...

Images not showing in description

I've included images into my description. They show up in the preview, but not when the listing is live. I've tried copying the image and pasting it into the description as well as doing

eBay took down my listing, I called and they relisted it.

I woke up this morning to find my listing with thousands of views and dozens of watchers taken down for the “Chance Policy”. i called ebay and the rep was extremely helpful, told me to tweak some parts of the description and he relisted it for me. No...