Selling

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Can I end an auction early in favor of high bidder (please read details)

I made a listing with a starting price and best offer option. Two bidders, price is currently $26. One bidder messages me offering 40, I said yes and told her to just use the “make offer” option. Turns out there must be some glitch in the listing - I...

I received an offer

I received an offer on an item I have for sale. What is the next step? The buyer wants me to text or call them and the whole point was to do transactions through ebay. Ho do I proceed, this is my first time selling on e-bay.

Best way to close store for 1-2 months

My larger store has been closed for about 3 weeks due to the shipping delays. I still have 2 packages that were mailed December 10 and 12 that have not been delivered and many others have had delay issues that have caused returns. So I decided mid De...

Ebay scalpers

Feel absolutely let down by ebay and these scalpers e bay completely know what's happening and continue to let this happen. I have been a member on ebay for around 11yrs.. I shall not purchase anything again and going g to close my account. Thought E...

ebay's "new" seller protection from nov 15 - dec 31 is Meaningless

I thought I could pm seller_news_team but found out they do not receive pm after I wrote my message which I will copy below. There is no one on ebay that cares or has any power to change anything for the benefit of sellers. The refunds ebay sends buy...

Buyer remorse

So... this was the first time a buyer was this blunt and wanted to check if I made the correct step so far? After winning the auction and no response/payment for 24hours, I sent a reminder.He replied, "my PayPal was hacked, had to close it down, can ...

Resolved! Unable to leave buyer feedback

A customer purchased two items from me, so I combined shipping costs and issued them a refund the difference. However, even though eBay is telling me I need to leave feedback on the item on which I issued the refund, there is now no option to leave f...

Seller Hub, Sales Tab, The New Updated Sales Reports

Since eBay updated the sales page on the seller hub to the new updated sales reports, I am finding it very difficult to get the exact costs of every item I sell, ESPECIALLY WITHOUT AN MS VERSION OF EXCEL!! The previous version of the sales report tot...

EBay refunded my buyer for an item in transit from my money

EBay refunded my buyer today for an item that is in transit. They took the money from my account. So when the item gets delivered the buyer gets the item and the refund. How do I appeal this decision? There is no way to be able to do it and they do t...

Customer support

HELP Someplace purchases something got my like new set and then returned me a set that wasn’t complete and used with issues. I tried to put a complaint in but they were still refunded the whole amount and now leftme with something not sellable. I can...

50,000 extra Buy It Now's - Is this just a one time thing?

Start: Jan 7, 2021 at 12:00AM PSTEnd: Feb 1, 2021 at 12:00AM PST690 Used 49,010 Left I want to go crazy and list up to 10 or 20,000, but what are they doing? Is this a new thing every month? I don't want to list a ton of items and then have to worry ...

Sold prices show incorrectly

Hi everyone... I have noticed that if someone bids through an auction, the sold price appears correctly on ebay's information... however, when someone purchases an item by making an offer, the price shows as the listed price... Wondering what is goin...

Insertion fees

It's my first time selling an item with the promotion of £1 selling fee. It states that there are no insertion fees but its showing on my fees break down they are going to charge me £14.99.Can someone help please?

Buyer scam

I sold a buyer two items for the same price and shipping. She purchased them in 2 transactions instead of asking to combine the shipping. I sent them to her and then received an email from PayPal that the buyer claimed she was charged twice for an it...

AUTOMATIC REMOVAL OF NEGATIVE FEEDBACK LEFT DUE TO CARRIER DELAYS

I was hoping some one could clarify this for me.https://community.ebay.com/t5/Announcements/UPDATE-Helping-buyers-understand-shipping-delays-and-what-you/ba-p/31412134 Does this mean that feedback will be removed if the item meets both or just 1 of t...