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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 290 Views
  • 0 replies
  • 23 helpful

Item condition subjective, Buyer demands refund

Hello, I (seller) recently sold a $350 Cashmere sweater on eBay for $44. I listed the item as pre-owned and in the item description I described the item as good overall condition, 6.5/10 with some minor defects.The sweater in my personal assessment w...

Buyer fraud and theft

I sold an item on ebay, a collectible pin. Pin was brand new in packaging never opened. Buyer received the item the next day and immediately left negative feedback:"Quick shipping but pins do not fasten. Back of pin keeps falling off so I’m not able ...

Paranoid minds want to know.

""Your funds are on hold until this request is resolved Request ID: xxxxxxxxxxxxHi xxxxxxxxxxx,We'd previously contacted you about a return request that xxxxxxxxx filed for an order placed on Oct 27, 2024."" I don't understand why it says "We'd previ...

Dead Sales

I have had consistent sales for years. I have averaged $75 a day for the last two years. I have not had a question, offer, response to offer sent, or a sale since November 1st. It is like my account ceased to exist on the 1st day off November. Can so...

eBay: please stop the censorship in eBay messages

Dear eBay,I've been selling on eBay now for about 7 years. Part of my success on eBay is that I provide top quality support to my customers both before and after sales. To do this, I make a lot of YouTube videos helping my customers understand the pr...

comments

Why cant I read the comments to these posts? is there a trick to it?

User avatar by Adventurer
  • 93 Views
  • 3 replies
  • 0 helpful

Ebay won’t let me end some of my listings

I have had some auction listings that aren’t selling so I want to end and relist as buy it now with much lower prices in an effort to get rid of them. I haven’t had any problems doing this in the past, but I am currently unable to end some of my list...

Ebay changing my asking price

I am using Ebay as a seller for 6 weeks now. The most frustration is from Ebay arbitrarily changing my asking price. Ebay messaged me about a sale they had collected $73.00 on. I had asked for $120.00 so I cancelled the order. Customer immediately me...

Free Returns vs Buyer Pays

So typically all of my listings are free returns. But one of my accounts I have decided to dabble in the Buyer Pays return shipping choice. I've noticed something that I'm not sure was there before. Those of you who have Buyer Pays returns, what perc...

How about some buyer education ?

I know that very few buyers read descriptions but I think I am going to start adding the following to the bottom of my descriptions just for the few that do. for the best deals on ebay sort your results by "price + shipping lowest first" the ebay def...

User avatar by Guide
  • 211 Views
  • 12 replies
  • 3 helpful
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