Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer mistake -- accept return?

Hi all - I sold a pair of model locomotives. I got a return request today -- the buyer didn't realize they were HO scale, and apparently they came up in a search that included the word N scale. My listing does not mention scale (an oversight) but the...

Appeals

So how about those appeals guys? I want to know how appeals are going for any sellers out there. From my experience, an eBay appeal is a joke that doesn't do any good. I had someone return a lego item and stole all the minifigs. Ebay's response to th...

Buyer returned damaged item eBay refunded full amount to him

This buyer bought a brand new item from me, wrote positive feedback, days later said the item was bent, probably in shipping according to him... He then proceeded to open a case returned an item that does not even look like what I sold him, and eBay ...

INTERNATIONAL SELLING

Dear E Bay Community, I am currently listing my products in ebay USA site.I am planing to list my products in other e bay sites inter-alia Australia, Japan and UK.I just wanted to know if i do so, what are the pros and cons, consequences for my listi...

Most Friendly Customer Service Agent Ever

I spoke to Ayesa (I believe is the correct spelling) and she was the most kind customer service agent I have ever talked to across many different companies. She was able to help me resolve an issue I had where I was charged a $75 fee for an item I ha...

Missing "required" item specifics...Is it all really necessary?

I find it odd that I get a message from eBay stating my listings have missing REQUIRED item specifics...If they were "required", why was I able to list the item in the first place? I know on some items the listing generator will actually halt your li...

How to see mobile views vs desktop?

Is there any report available that will show how much mobile traffic my ebay store is getting vs. desktop? I'd love to see it at an item-level, but would settle for an aggregate.

Woman using Ebay account registered to her husband bought from me and claims item not received?

I got a message from someone this morning, which was written sort of confusing, but basically asking why it takes so long to get the item she bought as she bought in November and its now December. She mentioned something to the regard of using her hu...

What are the shippinf fees on invoice from eBay for?

Why does eBay charghe a shipping fee on every item sold on the monthly invoice?

auto relist

Can’t figure out how to stop my items from auto relisting.

Gift wrapping service

Just thought it would be a great idea if sellers could get some sort of badge next to name who provide “gift wrapping” available for their purchases. This I think would help sales somewhat I would think? Maybe a “bow badge” added to certain items you...

eBay's Artificial Intelligence / Automation systems Not Very Intelligent

So I attempted to list a watch and at first it was rejected because eBay thought I was trying to sell a Covid-19 cure. In my shipping section I had this line: Please note International shipping is very slow since Covid-19 so be patient can take sever...

New account payouts

It has been a total, and I do mean total nightmare for me, have spent hours on the phone with eBays Customer Service, no results, they owe me over $100.00 since 8/20; even got a letter from bank written by manager to prove I am legit..........now my ...

Why does EBay steal your sales from your auctions

I offered a pelican case for sale as fixed item and a buyer hit buy it now. At the moment of purchase was selected two ADS pop up, one for purchasing directly from Pelican , where eBay is certainly getting a cut or charging per click or for the ad sp...

Singapore buyer with no feedback

I have a buyer who is willing to pay around $500 for supreme item I am selling. The buyer has zero feedback, but has been a member since 2011. And I mean zero total feedback, not just zero in the last 12 months. I have read many discussions with simi...