Selling
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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

eBay Needs to Suspend Guaranteed Delivery Dates

I keep having customers complain they haven't received their items or they arrived late. I ship them on time. I've even started trying to ship more early to mitigate any delays. But they still arrive late. It's all because of COVID-19 and everyone kn...

Brand Scalpers

Can Ebay please brand scalpers and immoral sellers. E.g. Selling above rrp especially when there is a known shortage for an item such as food, hygiene products or electronic goods.We have all suffered from this behaviour which is becoming a trend. It...

Cancelled item in limbo

I sold a PS5 to a new ebay member and as soon as they pay, they were requesting me to ship to a different address. After a number of messages, I decided to cancel the transaction. I have refunded the buyer and both ebay and paypal show the money was ...

Buyer contacted me about delayed package

On November 22nd, I shipped a package to a buyer and a couple weeks later, he notified me that the package is not delivered yet. I had look at the tracking number and noticed it is sitting at a USPS facility in my state. I then opened a missing packa...

eBay Legacy Tech

Yesterday's weekly chat got me thinking about eBay legacy technology and some small ways it seems like eBay is maybe making an effort to join the 21st century, like the current beta test for Multi-Location API and optional weekend handling time. Item...

sales way down starting september 2020

Hi, I am a top rated seller and have been in business for 5 years. September 1st is the date that my store went to ebay processing my payments. Since that date my sales are way down when compared to the same month of the prior year and when compared ...

account is currently limited

i have positive selling feedback I went to list a posting and a message popped up saying account is currently limited check messages but i have no messages. Cannot get a hold of customer service. what should i do?

User avatar by Pathfinder
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Asked something I've never been asked before

Ever have a buyer receive their item(s) then ask you to remove them from your registry? What?? No idea why the buy is requesting they be removed & I've never done that. ??? lol

Missing item on promotions

Hello,Been selling on eBay quite a while but lately when I run a promotion I seem to be missing about 20 items from my items list. So I can't list them for sale and such. Does anyone know what I am doing wrong. I tried calling eBay like I used to do ...

Resolved! To take some instructions for selling products.

Hi madam / sir ,I am new to ebay store.. I think you are the best for sellers & buyers. I sold some bags ,purse, key tags etc.in my country.. I would like to join with you and increase my selling. Please help me to do it. Can you give some instructio...

Resolved! Avoiding an "out of eBay" accusation.

I have a buyer who bought from me in the past. They have asked if I can give a little discount on an additional order to which I agreed. Usually an email includes a link “send offer” but this one did not. So that would force them to pay full price ag...

Year old sale wants to return item

Sold an item - baseball card - 1 year ago. Seller has contacted me to tell me he had it expertized and it came back as a fake. Wants a refund. I no longer have picture, no longer in Ebay record. How would I know if he is returning the item I sold him...

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