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Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Comment: The new EB Seller help designed to dissuade us from asking help?
More and more EB is going the way of AMZ, putting up gates and bars against sellers to contact them EASILY. They need a chat button that's open 24/7, not just from 6 to 10. They need an email contact form we can fill out. Right now, I have to write E...
selling problems
i have been facing difficuilty in selling my items for three months , very disappointed situation .no buyer is trying to reach me out, If any one can guide me
Ebay Charging Their FEE on Refunded Shipping to Buyers
As some of you have discovered, ebay is charging their fee on the original amount of shipping, not the amount after you have refunded shipping to a buyer. Say $50 order of six items, shipping of $20, because you have multiple product shipping discoun...
I was charged twice for final value fee
I had a final value fee invoiced today but didn’t get it on my PayPal yet so I decided to do it through the one time payment option and after I did I was charged again through PayPal, my final value fee was $50 and then I got charged twice and have $...
SUGGESTION FOR SELLERS HAVING TO REFUND ON AWOL/LATE PACKAGES.
Just a thought I had. As a seller if you have an awol package going to a buyer not showing any progress and you have to refund, why not place a "recall" on your package after providing the refund? In reality, the next processing plant it gets scanned...
Partial refund-Buyer says they didn't get it
Sold an older, Sony video camera. Was probably state-of-the-art in its day 20-30 years ago. Buyer asked for a partial refund-they weren't happy with the unit once it arrived. I refunded the amount they requested (50% of the purchase price) within 24 ...
A buyer asked me to include a $400 giftcard with the doll I am selling as a gift to his cousin
Hi everyone I'm a first time seller on here. I'm looking to sell the dolls my grandma kept for me that are still in their boxes. I received an offer today for the Barbie Enchantress I put up for auction and was asked to include a gift card that they ...
Sold item - buyer keeps asking for more money back. How do I handle it?
Was wondering if anyone could give me some guidance on how best to handle this, as I’m new to selling. I have a buyer that purchased a brand new watch watch from me. The watch was working when I shipped it and when it arrived to the buyer the battery...
SCAMS
Hello! I am a very new seller on Ebay. I am sure this has been addressed before, but I cannot find answers to the question. Everyday I receive offers from people wanting me to text them because they have questions. I am told this is a scam and they a...
Sourced something great this morning...
So before I was scheduled to start work, I decided to look at stamp albums and world stamps (that are ending soon, so I can find out quickly if I win). I found a very good looking album. I only had 10 minutes to look it over and after getting as far ...
Exemplary behavior from fellow TRS
If you thought the crazies came out on Christmas holiday season... try COVID Christmas holiday season. As expected I knew I'd hit the cream of the crop selling during this time. This buyer who is also a TRS with a fairly high feedback count messages ...
keep getting cannot list because of coronavirus content
It looks like there's a problem with this listing.We do not allow products marketed to treat or cure the coronavirus. If your product is permitted under our policies, you may relist without referencing the term coronavirus.{e72103-1098512x}it will no...
Ebay seller protection if buyer doesn't pick up shipment?
Any advice, how Ebay seller protection is expected to work, if buyer doesn't pickup shipped item from post office? and now seller is waiting returned shipment back?As proof I have shipping ticket with buyer address and copy of (public) tracking info....
Why I am not listing items right now.
Well if I spend all my time dealing with customer service over delivery cases, when do I list?
Resolved! Sellers using our product headings-description word-for-word and unique images.
Other sellers are using our unique product headings, descriptions, and images. We can verify that these images originated from us. We were referred to the eBay VeRO Program service department to try to resolve the matter. Their response: We appreciat...
