Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! To take some instructions for selling products.

Hi madam / sir ,I am new to ebay store.. I think you are the best for sellers & buyers. I sold some bags ,purse, key tags etc.in my country.. I would like to join with you and increase my selling. Please help me to do it. Can you give some instructio...

Resolved! Avoiding an "out of eBay" accusation.

I have a buyer who bought from me in the past. They have asked if I can give a little discount on an additional order to which I agreed. Usually an email includes a link “send offer” but this one did not. So that would force them to pay full price ag...

Year old sale wants to return item

Sold an item - baseball card - 1 year ago. Seller has contacted me to tell me he had it expertized and it came back as a fake. Wants a refund. I no longer have picture, no longer in Ebay record. How would I know if he is returning the item I sold him...

Customer Service Messed Up - Help?

Ive been trying to get ahold of customer service for months, or someone at ebay directly. They docked my account for being below standard when I had to cancel 2 shipments because they were stolen from my store and canceled 3 when COVID problems put m...

How do I send a second invoice as buyer is willing to repay me for late package

I had a buyer open a not received case. I had to refund as it had been stalled for weeks. Package got delivered yesterday. I am in MP. How can I send an invoice as the nice buyer is willing to pay me again for my item.

Started a new Store for the vacation options need answers

I started an Ebay store to add my listings so I can go on vacation for 3 weeks.My question is now all my items show seller is on vacation from date to date.Is there a way to set it so people can still see my items but also let them know Im on vacatio...

Receiving returns that aren’t mine!

Hi,I don’t seem to be able to find a way of contacting ebay directly about this so trying here.I moved into a house earlier in the year and every couple of weeks i receive an item being returned to an ebay seller, maybe a previous occupant of the pro...

custom SKU no longer printing on shipping label?

can someone from ebay please fix the broken shipping label page? we used to be able to print our custom SKU on the label, but now the only thing we can print on the label automatically is the auction ID number.,.. that number is useless and we need t...

Holding shipping of a sold item?

I had an item sell and the buyer has asked me to hold it and make some repairs that I'd mentioned were possible, but are not available in his area (there is a specialist local to me). I'm happy to do this for him, but it will delay shipping as much a...

Does eBay no longer have CS over the phone?

I need to reach eBay to help me with an issue. I googled the CS phone number but when I call there's no way to interact with a human. Did they do away with getting help over the phone with a rep? If so, is there an online chat option? Thanks.

new Ebay International shipping returned for "prohibited item"

I started using the new International Shipping offered by ebay. That changed today as I found out that they hand it off to DHL, which I detest as it adds a delay to everything, first off, and now secondly, the purchaser just messaged me today letting...

I need my refund back !

I don’t use eBay to be getting charged monthly I want to delete my account.

Chargeback Filed. What do I do?

This is the first time a buyer filed a chargeback with their card while I'm in MP. So I'm not sure how to fight it (since I'm so used to Paypal).The reason the buyer filed the chargeback "The buyer hasn't received a refund." I looked up this purchase...

Does this seem right or fishy to you?

Customer receives a 1000 piece used puzzle from me on Monday afternoon. Tuesday afternoon they message me and say "There was so many pieces missing on this puzzle I could not even get the boarder together. I gave you a good review but I am very dissa...

Selling fees

£22 left my bank account because of selling fees however the item has already been sold on another selling website I am using when I try to cancel the purchase it says error how do I get my money back