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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer sent back a completely different item

So I sent an iPhone XS to a buyer in Delaware. It was my personal phone and I knew it worked. It was cracked on the screen but working. I stated the cracks and that the phone was fully functional in the description. I sent the buyer the phone, and tw...

Buyer breaks my item then threatens me rather than owning their mistake

Oh yes selling on eBay is wonderful. Recently had a buyer break an item I sold them by doing an unsupported firmware modification. I used my TRS protections then to my surprise minutes later they contested it. Now they are threatening to report me fo...

Ebay in 2020, it was the best of years or it was the worst of recent years

The year is almost at an end, so share your opinion. Hopeful that your eBay experience has not been unkind.

Diecast car models

hello there, can we sell vehicle diecast models? I'm new to here, is it legal or not?

If I bought an item from eBay, what is the best option to resell it without violating eBay policies?

Hi,If I bought an item from eBay, what is the best option to resell it without violating eBay policies?And does the seller I've ordered the item from must ship it for me first then I relist it or resell it?Or I can resell it and let the original rese...

Resolved! Selling to South Korea

I sent a candy dish to South Korea several weeks ago using GSP. I've been following the tracking. It left Kentucky and then on December 7th there was a message about needing more information from the shipper. Today I checked again and it just says "s...

Some buyers lie when they file INRs

During this time of "in transit, arriving late" packages I've been getting quite a few INRs. About 55 by now since BF. I've been noticing a good number of buyers who have resorted to lying in their comments and messages. But I wonder why even do that...

Sellers get prepared for big payout in the next few weeks

The way I see it, these news-breaking delays in the USPS not delivering packages on time is going to cost us sellers big time in the next few weeks. Sellers will be held responsible for these delays and forced to refund buyers that do not receive the...

Is eBay the best deal in town?

Like others, I've read about in this forum, I am disheartened with our eBay sales. My question deals mainly with jewelry sales because that is what we sell. I could go through many of the same complaints others have from the feedback protocol to the ...

why used clothing category will probably fail here

I had an opportunity to get a North Face jacket for $0 -- I declined ---I did not think I could resell; the jacket being very very picky was a B- but I don't think buyers want to buy a used clothing item that they then have to pay tax on.

Resolved! eBay not delivering on seller protection promises.

Hi,Below is a timeliness of what occurred. We offer free returns and our handling time is one business day. 1. December 4th after 5:00 pm customer purchases item.2. December 5th USPS acceptance scan.3. December 15th next USPS activity recorded moving...

Buyer claims item is damaged - likely he just doesn't know how to setup

This is my first post here. Hope I am doing this right. I sold an enterprise grade Polycom conference phoneBuyer claims it's not working but I had tested it extensivelyBuyer opened a claim saying that "it does not fit" (their conference room) and lat...

Ebay refunded Delivered item with tracking.

Buyer opened a case stated they didn't receive the item. responded with tracking number and status stated delivered. Customer then changed story and said they didn't want it anymore. THEN EBAY FULLY REFUNDED THEM! The tracking number was given, the s...

Refunded buyer due to excessive package delay now wants to repay

A buyer ordered an item 12/5/20 Saturday. I sent it Monday, 12/7/20 USPS priority mail. It was a timely Christmas thing. The buyer filed a request for refund when the package did not arrive by 12/10/20. (Yes, impatient buyer but ....) I refunded on 1...

Buyer opened a case against me.

I've never had a case opened against me from paypal. I received a email from paypal saying there was a case opened against me from one of my customers for "unauthorized purchase". This was just a run of the mill ebay purchase from September 4th for $...