Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! how to remove "this item is out of stock" listings from my Ebay store

Most of my items are one of a kind. I may never be able to restock them .After it is sold the listing remains in my store. It is just a waste of time for me and those who visits my store

Chinese Zero Feedback Buyers Constantly Sending Ridiculously Low Offers....

Anyone else have to deal with this constantly? I'll get offers on three or four listings within minutes, all from the same buyer. They are always in China, have zero feedback and they always send a message asking if I can combine shipping costs. Thei...

customer cannot pay

I'm a seller located in Paris, a client from Malaysia wants to buy our product, but he can't pay. What is the problem?

Sync of messages to buyer

Our business site uses a couple of users and several computers in different locations to process sales questions etc. We all use the same login since it is one business account. However, answering a question on one device (like the phone app) doesn't...

eBay Hiding Negative Feedback

I bid on and won and item this week, that I NEVER would have bid on if eBay "feedback" was not designed to hide negatives. Before buying from someone, I used to check their feedback (in what is now called "classic" view)... I would weigh the recent p...

Resolved! Im new here. How to i prevent fellow sellers on ebay to see me looking at their pricesrices

I'm a new seller and I'm trying to find out how to price my items. I look at other people on eBay's prices. But then I keep getting ADS from them to buy their product which I don't want to buy. Because I'm trying to sell one, so what do I do?

Sellers: Are you getting more cancellations recently (paid for BIN/IP orders, not auctions) ?

Not Auctions- All BIN/IP. I've received 1 a day for the past 3 days in a row, all 3 overnight, waking up to them Previously, maybe 4 in an entire year for the past 14 years.Items are NOT available anywhere else so it's not like they 'found' a cheaper...

when you list an item for sale?

I was wondering, do you manually type in the item details, or do you start with the barcode? Does it make a difference? I think it does. Also, the photos section on eBay has really improved.

Order details dont add up

What your buyer paidItem subtotal$250.00Shipping$19.21Sales tax*$20.19Order total**$289.40What you earned Order total$289.40eBay collected from buyerSales tax-$20.19Selling costs -$38.75Shipping label-$23.45Ad Fee General-$34.73 $172.28 My shipping c...

Seller rating bumped down due to the Post Office late deliveries.

Anybody else have their seller rating dropped a level due to the Postal Service having problems delivering within the estimated delivery time? I received an email a few days ago entitled "Act now to regain Top Rated Seller Status". Unfortunately your...

Offered full refund but left negative for no partial refund he demanded

I offered my seller a full refund upon return but he insisted he keep the bottom portion & wanted a 50% refund. Left a negative feedback. Ebay sided with him even though I reported him. There's no contact number and states my case is closed. What can...

Possible scam sale on guitar?

Ok, someone recently bought a guitar I had listed. Here are some details of the purchase. buyer has 0 feedbackthere is a VAT charge (never knew what this was, had to look it up today). I had the guitar listed for $1700. A no feedback person purchased...

Resolved! Feedback Revision

Can negative feedback be revised to neutral feedback?

My seller levels are all set to Bellow Standard,

Recently, there has been a surge in the number of returned used items. for example,The buyer wanted to return the DeWALT battery charger I sold because it was defective, so I gave them a full refund, but the returned Charger works good condition is n...

The new cancellation policy sucks

I just had two out of three auctions canceled. A bid used to be a contract, now they can wait until it’s time to pay and press the cancel button. I could be a dick and say no, but I shouldn’t be put in that position. It is ridiculous to allow it for ...