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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer Sending Me Messages Multiple Times a Day to Just Chat

I have a buyer who purchased a DVD from me on Christmas day. They have only been an eBay member since April and have only 4 feedbacks, all positive. They sent me a message Christmas night asking why they didn't have their tracking number yet. I wasn'...

damaged package scam warning

beware I sold a lego set for $150 and weeks after the package came he reported that it was damaged and was automatically given a full refund and I had to pay for return shipping and he never sent it back and Ebay will not do anything to refund me or ...

Resolved! Question for Consignment Sellers - Do you split selling and promo fees with consignees?

I have been branching out into taking in consignments. I promoted the listings, and even offered free shipping on one. Do you, or would you, subtract those fees from the total sale before paying consignees? Do you subtract the normal ebay selling fee...

Did anyone get a negative on Christmas Day?

Day isn’t over yet and honestly with all the crud that’s been happening this year I’m looking out for mine today.

Resolved! Can we Email a Buyer & Let them Know We Found their Item?

Early Nov we sold a NOS item and then of course, could not find it anywhere. Buyer was very nice and even sent us a "Buyer Cancel" request. Last night we found it. We still have the emails where we emailed back and forth about the missing Whoopot.......

Not able to communicate with buyer; Can a "blue" look at my account?

Hello, Me again. I'm wondering if their is an eBay "blue" around who can look at my account?Earlier in December I got a 30 day account suspension which was enforced in error and under the incorrect pretenses. After reaching out to eBay (through faceb...

Screwed again

It's hard to believe ebay has the legal right to steal money from my paypal account to refund a scammer who blatantly lied and is an obvious thief. I upheld my end of the sale by selling exactly what was descibed and shown in my listing. Ebay - you s...

Finally Got my First "Real" Negative. Buyer Refund Fishing?

Maybe 9 or 10 years ago, I got a negative with no notice or even a message... The feedback indicated what the problem was with 1 out of 3 items, and I refunded the buyer in full and the buyer revised it. I lost maybe $12.50 on that. Today I got my se...

Bad Feedback For INR I Refunded

20 days, I get it, USPS it awful. Buyer files INR, Christmas Eve is the last day , either I refund, or eBay steps in, so I refund. I honestly thought about letting the package go, but things are terrible. COVID and lockdowns has destroyed my husband'...

HTML File

Was wondering can I upload a HTML file to my Ebay store? Let me know. Thanks.

Someone who isn't a buyer claims that Item isn't matched to listing

Hi, I am pretty new here(both selling or buying). Recently I have sold an item and got email from someone saying that the Book she got has water damaged. The book I sold was in very good condition(I'm not just saying that), I assumed it was damaged d...

Well the slow season is upon us (slow sales)

I don't know about you, but right about now is tax time. People are holding their breath and their money to see if they get a tax return or have to pay. Thus, the slow season, now until March.

Check your listings: Ebay is automatically making decisions for you

Hi everyone,This is happening more and more. I get an email from ebay that a listing has been relisted -- when I didn't relist it. Or I get an email that I can now accept best offer -- and I never checkoff best offers on my auctions. Is that happenin...

scam? buyer keeps messaging to say "my PP won't connect to yours--can I use cashapp or zelle?"

not positive here, but i'm assuming this is a scam. a buyer keeps messaging me saying that their PayPal "won't connect" to my PP account so they can't pay that way. Instead, buyer wants to use off-eBay payment platforms like Zelle and CashApp. I resp...