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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Shipping Payment is Ridiculous.

So, buyer pays for item and shipping. eBay says I don't have money to buy shipping label. Once again, as a seller, I am feeling like I need to find another platform outside of eBay.

Resolved! Multiple Offers

I'm selling an item and have received 3 offers at the exact same amount. What happens if I counter offer the same amount to all three buyers and 2 or more accepts? Will who ever accepts FIRST be the only possible buyer? Or how should I handle multipl...

My old iphone

Can I sell my old iphone in ebay.? Please tell someone you know.

Lost "Top Rated" because of a blizzard

So we got 2 feet of snow a few weeks back in the Northeast, and I couldn't get to the post office until the following day. I shipped several packages "late" technically, and it knocked my on-time % below the threshold for Top Rated. Ebay's appeals de...

Direct selling charity admin

Am trying to add a direct seller to my charity account. The link eBay has given me Donation.eBay.co.UK/charity-admin Takes me to PayPal which is fine, I log in then when it takes me back to eBay I get an error message saying server is down !!! Been l...

Service metrics

So, has anyone pulled up service metrics and found your peers % to be 0%? In my case, my INR% is about 1.4% over a 12 month period, about 1000 orders. Most of them had to do with COVID, when we were hit really here in WUTAfter receiving an email lett...

FYI Monday February 15 is a shipping holiday with USPS

No mail on Monday. That gives you an extra cushion if you have weather delays. good luck!

Cancelling a transaction

Hi everybody! I'm really new to selling on ebay, I'm pretty much here to sell some old Pokemon cards. Someone attempted to purchase one of my cards, and I accepted without proof reading everything, because I had set the shipping to only shipping in t...

1099-k, i figured it out!

After a lot of trouble i will claim the income under misc income then offset the income since all used personal items where sold at a loss. This seems to be the best way for me and allows me to pay 0 tax on the 1099-k income. If i claimed it as a hob...

Can't Find Reports

I do not have a store and I recently switched over to managed payments. I used to be able to look at my seller fees and monthly reports. Now, so much has changed with my account that I don't know what is what. I'm guessing it is due to the switch to ...

Two Shipping Options w Multiple Items

How do I "FIX" a shipping issue where I have 2 options in the listing but only one appears when creating the listing? When I sell more than one of the same items to the same customer it shows for example a flat rate envelope rate but that is only for...

Empty box claim on an expensive item

I'm a new seller on eBay with no feedback. I am thinking about listing something as 'buy it now' that is valued at ~$10k. Worried about getting scammed- rec'd empty box, wrong item rec'd, pull back PayPal pmt, etc. Obviously no feedback works against...

EBay International Shipping Swapped Labels

So here’s a fun one. We use eBay International Shipping for all our non-US sales. Today we got a message from an overseas customer about receiving the wrong items, including a picture of said items and and packaging. Not only are the items not someth...

Whom do I contact in ebay who can actually make reversal of refund recognized by CSRs as owed to me?

I have had at least five conversations with different ebay CSRs going back to mid-December 2020 about a situation of a return that was closed with a refund to buyer the day before a replacement product from me was delivered on Nov 4. Every representa...

Buyer Disputing Charges After 47 Days?

I've been selling on eBay for 14 years and never encountered this issue before. I sold an item to a buyer, they received said item within 3 days of purchase with tracking, and left positive feedback as well. Now, 47 days later they open a dispute wit...