Selling

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NOT GETTING CHECKOUT EMAILS

As of late last night I stopped getting checkout notification emails. I still get the item sold notifications but no checkout notifications. I NEED the checkout notifications as they contain the buyers notes and most importantly, their address. It's ...

Resolved! sales tax for Ohio

Hi, Is the sales tax for Ohio supposed to just be 5.75% ? or 8% ? because I live in Cuyahoga County?

Became a top rated seller, but not seeing any difference

So it says my current status is Top Rated, and I changed one of my listings to 1 day handling and 30 day returns. However the top rated icon isn't showing and nothing seems different about my account. I also didn't receive any e-mail or notification ...

MY FIRST DEFECT IN 22 YEARS. I GUESS IT WAS BOUNCD TO HAPPEN.

Well I guess it was bound to happen. Today I received my first defect for an item that I sold, but when I went to ship it the same day, I discovered that I couldn't locate it and I immediately refunded the purchaser with a note explaining the circums...

Selling Discounts

I have always told buyers to put everything in a cart and ask for totals and I would give them their combined shipping discount. This is much easier for me. A customer wanted to buy 7 paintings and I told them they could have free shipping and a 10% ...

February Seller Check-in .. the disconnect

Joined the February Seller Check-in Zoom meet today.Little did I know it really was a meet, with ebay top brass, aimed for and at sellers of sneakers and watches.The vibe was great, everyone smiling and hyped up about how great eBay is doing.That's w...

Resolved! Question about out of state sales tax when seller lives in Texas

I live in Texas and when set up the auction I entered Texas and sales tax for my state. I am a little confused though if I set it up accurately for out of state. I sold an item to someone in Missouri. It did not charge them sales tax in the completed...

How do I sent a credit to seller??

I purchased an item and the seller sent it to me overnight and the cost was well above what I paid and I would like to sent her a credit towards the cost for shipping. How can I do that??

Buyer drop shipping

Someone bought something from me and it’s obvious they are drop-shipping from another platform. He/she has over 100,000 feedback as a buyer. The address listed on the purchase is forthe person they are drop shipping to. They didn’t message me to ask ...

eBay employees were awesome!!!

I couldn't find where else to sing my praises so here it is! As a seller, I made a shipping error that turned out to be an easy fix. I spent time talking with Fabian and then transferred to Paul. Both men were so helpful and kind. Even laughed with m...

Resolved! Newbie question 🙏🏻

Hello person reading this! Please help. Can you add Tags to an Ebay item that you're selling? Just to help that item show up when someone is putting in a search? I've tried several ways searching for my item but it just won't show up. I re-named the ...

Global change from Requires Immediate Payment to NOT

In all 260 of my Buy It Now listings(except three I just entered) I have checked the box Require Immediate Payment. I am told that this is preventing potential buyers from accumulating several items in their basket and asking for combined shipping, w...

Shipment Delay due to weather buyer wants a refund.

I have a buyer that is requesting a refund for a an item that was shipped on 2-16. On 2/22 the buyer sent messages asking for a refund. I explained to them that the weather has caused major back ups and delays all across the country with the postal s...

Resolved! I recently asked if I could have 2 listings of the same item and was told no.

I started a post recently asking if I can list the same item if I change the title or picture or something and was told by everyone, no I can't.Now the same people, rockstars, superstars, guides and many others tell me I can open more then one accoun...

Resolved! I am getting scammed, what is the next step?

I listed a PS5 digital edition with an extra controller and a few hours later I got an offer that I accepted. I received a message that they wanted to see a better image of the console if I could send it to his phone number. (First red flag). I did s...